Humanizing Information Technology: Advice from Experts

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Offering solutions to the challenges, issues, and opportunities facing information technology managers today, this book offers guidelines for and insights into upcoming and emerging information technologies as well as cutting-edge solutions. Topics covered include IT implementation, the role of attitude toward IT, culture and IT, and the impact of IT on health and privacy. Discussed is how people, just like computers, are main components of any information system; just as successful organizations must be willing to upgrade their equipment and facilities, they must also be alert to changing their viewpoints on various aspects of human behavior. New and emerging technologies that result in human behavior responses are addressed with a view toward developing better theories about people and IT.

Author Biography: Shannon Schelin is an e-government research associate at the University of North Carolina's school of government. She has published articles in journals such as Social Science Computer Review and teaches courses in American government and state and local government at North Carolina State University. She lives in Apex, North Carolina. G. David Garson is a professor of public administration at North Carolina State University and a consultant to many government and state agencies on information technology related projects. He is the author of more than 20 books and 50 articles on topics related to computing and information management. He lives in EDITOR: Schelin, Shannon

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Product Details

  • ISBN-13: 9781591402459
  • Publisher: IGI Global
  • Publication date: 4/28/2004
  • Series: IT Solutions Ser.
  • Pages: 188
  • Product dimensions: 7.00 (w) x 10.00 (h) x 0.50 (d)

Table of Contents

Sect. I Understanding critical success factors
Ch. I Chief information officers 1
Ch. II Theoretical justification of critical success factors 4
Ch. III Data analysis and results 16
Ch. IV Conclusions and implications 44
Sect. II Interviews with public and private sector experts
Ch. V Learning from practice 55
App. A Panel member profiles 136
App. B Survey instrument 153
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