Humans, Computers and Wizards: Human (Simulated) Computer Interaction

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Using data taken from a major European Union funded project on speech understanding, the SunDial project, this book considers current perspectives on human computer interaction and argues for the value of an approach taken from sociology which is based on conversation analysis.

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Editorial Reviews

Stressing a sociological approach based on conversational analysis, the authors analyze data from the SUNDIAL project, a European Commission funded project on speech understanding, in order to show how computers and people organize dialogue. They describe the "Wizard of Oz" method of collecting spoken dialogues, which monitors people who believe they are interacting with a speech understanding system before that system has been fully designed or built, and show how the resulting dialogues may be analyzed to guide further design. The book provides detailed and comparative empirical studies of human-human and human- computer speech, including analyses of opening and closing sequences, turn-taking, and the organization of overlap and repair strategies to overcome troubles in verbal interaction. Annotation c. by Book News, Inc., Portland, Or.
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Product Details

  • ISBN-13: 9780415069489
  • Publisher: Taylor & Francis
  • Publication date: 10/29/1997
  • Pages: 218
  • Product dimensions: 6.14 (w) x 9.21 (h) x 0.56 (d)

Table of Contents

List of figures and tables
1 Sociology and Human-Machine Dialogue 1
2 Inspiration, Observation and the Wizard of Oz 13
3 The Surrey WOZ Simulation Procedure 36
4 Conservation Analysis 53
5 Getting Started: Opening Sequences in the BA and WOZ Corpora 66
6 Turn-Taking, Overlaps and Closings 93
7 Some General Features of the Organisation of Repair 125
8 Some Repair Strategies Analysed 142
9 Conservation Analysis, Simulation and System Design 162
App. A Recognising and Understanding Spoken Language 169
App. B Scenarios in the WOZ Simulation Experiment 183
App. C Transcription Symbols 187
Notes 189
References 197
Index 205
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  • Anonymous

    Posted August 27, 2014

    Over 200 dollars...-sigh-

    Enough said.

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