Hundred Percenters: Challenge Your Employees to Give It Their All, and They'll Give You Even More

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Hundred Percenters: Challenge Your Employees to Give It Their All, and They'll Give You Even More Pub. Date: 10/19/2009 Publisher: McGraw-Hill Companies, The

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Overview

Push employees to their full potential with

“tough love” leadership!

“Provides the tools managers need to take ‘average’ employees and create a culture

of accountable, fully engaged people. Managers will learn to recognize their

leadership style and understand how they, too, can become Hundred Percenters.”

Laura Christiansen, Vice President Human Resources, VTech Communications, Inc.

"Heavily-researched and loaded with tools and examples, this book shows you how to challenge your employees to achieve the kind of extraordinary results and innovations that every CEO dreams about. Every leader needs to read this book!"
Ned Fitch, CEO, Kalahari Tea

"Murphy finds that most workplaces are brimming with untapped talent. Only it's suppressed by goal-setting that discourages big ideas and leaders who focus on happiness rather than greatness."
Training Magazine

We’ve all heard the saying that a happy

employee is a motivated employee. But

what if that’s not true?

Leadership IQ CEO Mark Murphy says the

“happy employee” philosophy doesn’t work.

A study of more than 500,000 leaders and employees

shows that despite the billions of dollars

organizations spend to satisfy and engage

workers, 72% of employees admit they’re still

not giving their best effort at work. Rather,

it’s leaders who focus on making their people

great—not happy—who inspire Hundred

Percenter performance.

If you talk to the employees behind today’s

great innovations, you’re unlikely to hear, “I

was inspired by a boss who coddles me.” Instead

you’d probably hear, “My boss challenges

me and pushes me past my limits.” Most

workplaces are brimming with untapped talent—

only it’s suppressed by leaders who fail

to connect with and challenge employees to

unleash their true potential.

Here are just a few of the big ideas in Hundred

Percenters:

The harder the goals you set, the
better your employees will perform
You should never use a Compliment
Sandwich to deliver feedback
Talented Terrors—people with great
skills and a bad attitude—can destroy

your company culture
Before you can start motivating
Hundred Percenters, you have to

stop demotivating them
You should never ask your employees
if they’re “satisfied”

This groundbreaking book debunks management

fads that don’t apply to today’s workplace

and provides the facts, theories, and direction

you need to become a 100% Leader.

Apply Murphy’s leadership lessons and you’ll

see innovation, productivity, and profits soar,

while employee turnover rates plummet.

Hundred Percenters will bring out the best in

your workforce.

Product Details

ISBN-13: 9780071638944
Publisher: McGraw-Hill Companies, The
Publication date: 10/19/2009
Edition number: 1
Pages: 240
Sales rank: 207,397
Product dimensions: 6.10 (w) x 9.10 (h) x 1.00 (d)

Meet the Author

Mark Murphy is the founder and CEO of

Leadership IQ, a top-rated provider of leadership

training. He has trained personnel at

Microsoft, IBM, MasterCard, Merck, and

other companies. Murphy has been featured

in such publications as Fortune, Forbes, BusinessWeek,

and The Washington Post.

Acknowledgments ix

Introduction 1

1 Set HARD Goals 23

2 Create Accountability with Constructive Feedback 59

3 Reclaim Our Heroes with Positive Reinforcement 89

4 Stop Demotivating and Start Motivating 119

5 100% Skills with 0% Attitude 155

Conclusion 185

Appendix: Why 5-Point Scales Don't Work(and Other Problems with Employee Surveys) 193

Index 205

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RolfDobelli

Posted May 3, 2010

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Helpful guide to boosting employees' daily commitment to 100%

Some business books are obvious, trite and unexceptional. You can learn more reading a soup can label. On first blush, Mark Murphy's book might seem just that ordinary, with its cover's exhortations to "challenge your employees to give it their all, and they'll give you even more." Warning: Do not roll your eyes. Murphy is a leadership expert and his thoroughly researched book is actually brimming with discernment and acute analysis. Using imaginative language that will hold your attention, he presents a multistep program for turning average achievers into exceptional performers, or, in his words, "Hundred Percenters." getAbstract recommends Murphy's solid counsel. Read his book if you supervise people and want to motivate their best performance every day.
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