I Hate Conflict!: Seven Steps to Resolving Differences with Anyone in Your Life [NOOK Book]

Overview

Got a conflict? Confront with confidence!



Most people hate conflict. Whether it's a minor clash with a close friend, a falling out with a family member, or a big blowup with the boss, most of us would rather walk on eggshells for days, months, even years than deal with the issue head-on. But avoiding unresolved conflict can drain your energy, wreak havoc on your emotions, and destroy your health. That's why ...

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I Hate Conflict!: Seven Steps to Resolving Differences with Anyone in Your Life

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Overview

Got a conflict? Confront with confidence!



Most people hate conflict. Whether it's a minor clash with a close friend, a falling out with a family member, or a big blowup with the boss, most of us would rather walk on eggshells for days, months, even years than deal with the issue head-on. But avoiding unresolved conflict can drain your energy, wreak havoc on your emotions, and destroy your health. That's why relationship expert Lee Raffel created this researched-based program to help you handle your personal and professional conflicts with courage, confidence, and sensitivity. Her simple seven-step plan will show you how to:



  • Stop avoiding issues


  • Start addressing problems


  • Talk out feelings and issues calmly


  • Listen compassionately


  • Defuse explosive situations


  • Deepen your relationships




By using conflicts as an opportunity for positive growth and change, you'll be able to improve your relationships, lower your stress levels, and ease your mind. I Hate Conflict! includes practical advice on how to keep arguments from escalating, how to deal with someone who sabotages conversations, and how to adapt to each of the five most common conflict styles.

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Product Details

  • ISBN-13: 9780071594394
  • Publisher: McGraw-Hill Education
  • Publication date: 2/18/2008
  • Sold by: Barnes & Noble
  • Format: eBook
  • Edition number: 1
  • Pages: 320
  • Sales rank: 794,768
  • File size: 330 KB

Meet the Author

Lee Raffel, M.S.W., has thirty-five years of experience as a licensed marriage and family therapist and a licensed clinical social worker. She is the author of Should I Stay or Go? How Controlled Separation (CS) Can Save Your Marriage.

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Table of Contents

Table of ContentsIntroduction

Chapter 1 Conflict 101

Chapter 2 You Can Run, and You Can Hide… But You Can’t Escape Conflict!

Chapter 3 Hardwired Sources of Conflict

Chapter 4 The 5 Conflict Styles

Chapter 5 How the Different Conflict Styles Interact

Chapter 6 The 7 Essential Steps for Managing Conflict Constructively

Chapter 7 20 Core Truths to Help Your Conversations

Chapter 8 How to Prevent Conflicts from Escalating

Chapter 9 Confront with Confidence

Chapter 10 How to Handle Conflict Sabotage

Chapter 11 Achieve Peace of Mind

Epilogue

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Sort by: Showing all of 3 Customer Reviews
  • Posted March 23, 2010

    Perfect addition to anyone's library

    If you have ever struggled with a conflict with another person, this is the book for you. The author has created a seven step program that is easy to understand and to implement. Not only will you be able to handle conflict more effectively, she helps you see conflict as an opportunitiy to improve your relationships. The author's experience as a psychotherapist with real case examples helps the reader understand the concepts. Great read!

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  • Anonymous

    Posted April 18, 2008

    Wonderful guide to conflicts

    I enjoyed reading this book. It was a great learning experience, easy to understand, easy to read. Well organized and a lot of useful information. I haved used the information in this book in working as a small business owner dealing with employees as well as customers. Thank You Lee, This book came at the perfect time.

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  • Anonymous

    Posted March 16, 2008

    Great guidebook for handling conflict!

    I have added Lee's book to my Master Bibliography for all of my classes - conflict management, emotional intelligence, leadership, coaching and more. She is so good at making it easy to understand and follow. This is a very valuable book to have around when you know that conflict conversation needs to happen. Patricia Clason

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Sort by: Showing all of 3 Customer Reviews

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