I Have to Fire Someone!

Overview

Can companies that care about their employees show that care even during the termination process? The answer is yes. I Have to Fire Someone! shows managers how they can remain sensitive to the needs of exiting employees and protect their organization by following the Care and Control approach to termination.
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Overview

Can companies that care about their employees show that care even during the termination process? The answer is yes. I Have to Fire Someone! shows managers how they can remain sensitive to the needs of exiting employees and protect their organization by following the Care and Control approach to termination.
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Product Details

  • ISBN-13: 9781884926211
  • Publisher: American Media, Incorporated
  • Publication date: 1/28/1994
  • Series: How-To Books Series
  • Edition description: New Edition
  • Pages: 100
  • Product dimensions: 9.90 (w) x 6.90 (h) x 0.30 (d)

Table of Contents

Chapter 1 What Do I Need to Be Concerned About? 6
The Care and Control Approach to Termination 7
For Every Action, There Is a Reaction 9
Avoiding Litigation 12
Marketplace Response 13
Company Reputation 14
Understanding the Termination Process 17
Self-Check: Chapter 1 Review 21
Chapter 2 Guidelines for a CARE and CONTROL Approach to Termination 22
Show That the Company CAREs 23
Stay in CONTROL 24
Don't Socialize 24
Don't Argue 26
Avoid Embarrassing the Exiting Employee 27
Avoid Embarrassing the Remaining Employees 28
Always Have at Least Two People Present 30
Protect Your Company's Customers 31
Self-Check: Chapter 2 Review 33
Chapter 3 Preparing for the Termination Discussion 34
Step 1 Review the Reasons for the Termination 35
Step 2 Schedule the Termination Meeting 39
Step 3 Prepare Your Script 42
Step 4 Coordinate the Logistics 43
Step 5 Plan for Follow-Up 45
Self-Check: Chapter 3 Review 46
Chapter 4 Conducting the Termination Meeting 48
The Five Steps of the Termination Meeting 48
A Sample Script for a Termination Due to Performance 58
A Sample Script for a Termination Due to Downsizing 62
Self-Check: Chapter 4 Review 67
Chapter 5 Following Up After the Termination Meeting 68
Document the Termination Meeting 69
Notify Other Employees 69
Notify Customers 73
Implement the Transition 74
Determine How to Provide References 75
Forward Messages 78
Self-Check: Chapter 5 Review 79
Chapter 6 Handling Difficult Termination Situations 80
What If the Employee Cries? 81
What If the Employee Becomes Angry? 83
What If the Employee Doesn't Say Anything? 85
What If the Employee Wants to See Your Boss? 86
What If the Employee Won't Leave the Building? 87
What If the Employee Becomes Physical? 89
What If the Employee Is Involved in Gross Misconduct? 90
Self-Check: Chapter 6 Review 93
Chapter 7 Putting the Care and Control Approach into Action 94
Ten Tips for Putting the CaeE and Control Approach into Action 95
Self-Check: Am I Ready? 96
Putting Words into Action 98
Answers to Selected Exercises 99
Termination Planning Guide 101
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