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ICMI's Pocket Guide to Call Center Management Teams: A Convenient, Portable Reference of Terms from ICMI's Call Center Management Dictionary: The Esse
     

ICMI's Pocket Guide to Call Center Management Teams: A Convenient, Portable Reference of Terms from ICMI's Call Center Management Dictionary: The Esse

by Brad Cleveland
 

Product Details

ISBN-13:
9781932558005
Publisher:
ICMI Press (International Customer Management
Publication date:
07/28/2004
Pages:
147
Product dimensions:
3.58(w) x 5.06(h) x 0.43(d)

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