ICT Futures: Delivering Pervasive, Real-time and Secure Services / Edition 1

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Learn all about the major trends and future advancements in ICT!

ICT Futures provides an insightful introduction to the major technology trends in Information and Communication Technologies (ICT), and to the economic, commercial and societal environment which is shaping them. 

The experienced author-team, consisting of experts from both industry and academia, addresses:

  • The interaction between people and technology - how ICT affects every day social practices; the rise of social computing; how the way we interact with information and the devices we use are changing; and how trust can be assured over the Internet.
  • The underlying ICT infrastructure - the semantic web and the semantic intranet; the real-time service-oriented infrastructure; the future optical network; self-managing networks and agents; P2P technologies; pervasiveness; mobility and wireless technology; and how all this infrastructure can be made secure.
  • ICT technology and how it is affecting industries as diverse as health, finance, retail and law. 

The book covers a vast wealth of material, with a strong focus upon the impending changes to the way ICT operates.This reference is a valuable tool for people in managerial roles, CIOs, CTOs, business and technology strategists, and students undertaking technology MBAs, or technology modules in general MBAs. Professionals working in ICT will also find this book valuable. 

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Editorial Reviews

From the Publisher
"Written for anyone working in IT just wishing to understand howthe technology, and its application may change over the next fewyears. I believe it achieves this and I would certainly recommendit." (IT Training, Winter 2008)

"You get the wow factor when you read how the technology may beused in the near future." (IT Now, November 2008)

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Product Details

  • ISBN-13: 9780470997703
  • Publisher: Wiley
  • Publication date: 6/3/2008
  • Edition number: 1
  • Pages: 268
  • Product dimensions: 6.70 (w) x 9.80 (h) x 0.90 (d)

Meet the Author

Paul Warren works within the IT Futures Centre at BT. He iscurrently Project Director of ACTIVE (http://www.active-project.eu),a European project in the area of collaborative knowledgemanagement. recent previous roles have been in the areas ofservice-oriented infrastructure and semantic technologies - both atthe forefront of developments in ICT. At an earlier stage in hiscareer, Paul worked on technology strategy and technologyforesight,investigating areas as diverse as eBusiness and novelforms of computing. Paul has published widely on knowledgemanagement, semantic technologies and technology foresight. Paulholds a degree in Theoretical Physics from Cambridge University anda MSc in Electronics from Southampton University. Paul can becontacted at paul.w.warren@bt.com.

Dr John Davies Leads the Next Generation Web researchgroup within the IT Futures Centre at BT. Current interests centrearound the application of semantic web and Web 2.0 technology toknowledge management, business intelligence, informationintegration and service-oriented environments. John is chairman ofthe European many papers and books in the area of semantictechnology and its business applications, web-based informationmanagement and knowledge management; and has served on the programcommittee of numerous conferences in these areas. He is a Fellow ofthe British Computer Society and a Chartered Engineer. Earlierresearch at BT let to the development of a set of knowledgemanagement tools which are the subject of a number of patents.These tools ere spun out of Bt and are now marketed by Infonic Ltd,of which John is Group Technical Advisor.John received the BTTechnology Award for Technology Entrepreneurship for hiscontribution to the Creation of Infonic. John can be contacted atjohn.nj.davies@bt.com.

David Brown is Head of the Foresight team in BT Researchand Venturing where his key role is to help BT and its customersmanage the future. His role is particularly important to thedevelopment of BT, and along with the contribution so his otherteam members, he is successfully predicting fast-paced changes intechnology. This ensures that BT invests widely and continues tooffer the right services needed by customers, both for today andtomorrow. David has written many articles on technology strategyand economics. Previous reasonability within his time at BTincludes leading teams in the network strategy, product managementand applications development fields. Before joining BT, Davidworked for ICL as a systems engineer. David gained a BSc inMathematics from Durham University and h olds a Sloan FellowshipMSc in Economics from the London Business School. David can becontacted at dave.g.brown@bt.com

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Table of Contents

Editor Biographies.

List of Contributors.



Part One: People and Technology.

1. Predicting the Socio-technical Future (and Other Myths) (BenAnderson and Paul Stoneman).

2. Social Networks, Social Computing and Knowledge Management(Nicholas J. Kings, John Davies, David Verrill, Sinan Aral, ErikBrynjolfsson and Marshall van Alstyne).

3. Device Futures (Jonathan Mitchener).

4. Online Trust and Customer Power: The Emergence of CustomerAdvocacy (Glen L. Urban).

Part Two: Building the Infrastructure.

5. The Semantic Web - From Vision to Reality (Paul Warren andJohn Davies).

6. Flexible ICT Infrastructure (Mike Fisher and Paul McKee).

7. Achieving Security in Enterprise IT (Theo Dimitrakos and IvanDjordjevic).

8. The Future All Optical Network - Why We Need It and How WeGet There (David Payne).

9. End-to-End Service Level Agreements for Complex ICT Solutions(John Wittgreffe, Mark Dames, Jon Clark and James McDonald).

10. Mobility and ICT (Richard Dennis and Dave Wisely).

11. Pervasive Computing (David Heatley, George Bilchev andRichard Tateson).

12. Artificial Intelligence Comes of Age (Simon Thompson).

Part Three: Applying Technology.

13. Healthcare (Chris Wroe, Paul Garner and JanetteBennett).

14. Supply Chain Management in the Retail Sector (Edgar E.Blanco and Chris Caplice).

15. Technology Innovation in Global Financial Markets (LesleyGavin)

16. Technology and Law: The Not So Odd Couple (Marta Poblet,Pompeu Casanovas and Richard Benjamins).

Part Four: Final Words.

17. Over the Horizon (Ian Pearson).

18. Conclusions (Paul Warren, John Davies and David Brown).


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