Read an Excerpt
Authorized Self-Study Guide Implementing Cisco Unified Communications Manager, Part 2 (CIPT2)Authorized Self-Study Guide Implementing Cisco Unified Communications Manager, Part 2 (CIPT2)Introduction
Professional certifications have been an important part of the computing industry for many years and will continue to become more important. Many reasons exist for these certifications, but the most popularly cited reason is that of credibility. All other considerations held equal, a certified employee/consultant/job candidate is considered more valuable than one who is not.Goals and Methods
The most important goal of this book is to provide you with knowledge and skills in Unified Communications, deploying the Cisco Unified Communications Manager product. Another goal of this book is to help you with the Cisco IP Telephony (CIPT) Part 2 exam, which is part of the Cisco Certified Voice Professional (CCVP) certification. The methods used in this book are designed to be helpful in both your job and the CCVP Cisco IP Telephony exam. This book provides questions at the end of each chapter to reinforce the chapter content. Additional test preparation software from companies such as http://www.selftestsoftware.com will give you additional test preparation questions to arm you for exam success.
The organization of this book will help you discover the exam topics that you need to review in more depth, help you fully understand and remember those details, and help you test the knowledge you have retained on those topics. This book does not try to help you pass by memorization, but helps you truly learn and understand the topics. The Cisco IP Telephony Part 2 examis one of the foundation topics in the CCVP certification. The knowledge contained in this book is vitally important for you to consider yourself a truly skilled Unified Communications (UC) engineer. The book aims to help you pass the Cisco IP Telephony exam by using the following methods:
Helping you discover which test topics you have not mastered
Providing explanations and information to fill in your knowledge gaps
Providing practice exercises on the topics and the testing process via test questions at the end of each chapter
This book is designed to be both a general Cisco Unified Communications Manager book and a certification preparation book. This book is intended to provide you with the knowledge required to pass the CCVP Cisco IP Telephony exam for CIPT Part 2.
Why should you want to pass the CCVP Cisco IP Telephony exam? The second CIPT test is one of the milestones toward getting the CCVP certification. The CCVP could mean a raise, promotion, new job, challenge, success, or recognition, but ultimately you determine what it means to you. Certifications demonstrate that you are serious about continuing the learning process and professional development. In technology, it is impossible to stay at the same level when the technology all around you is advancing. Engineers must continually retrain themselves, or they find themselves with out-of-date commodity-based skill sets.Strategies for Exam Preparation
The strategy you use for exam preparation might be different than strategies used by others. It will be based on skills, knowledge, experience, and finding the recipe that works best for you. If you have attended the CIPT course, you might take a different approach than someone who learned Cisco Unified Communications Manager on the job. Regardless of the strategy you use or your background, this book is designed to help you get to the point where you can pass the exam. Cisco exams are quite thorough, so don't skip any chapters.How This Book Is Organized
The book covers the following topics:
Chapter 1, "Identifying Issues in a Multisite Deployment," sets the stage for this book by identifying all the relevant challenges in multisite deployments requiring Unified Communications solutions.
Chapter 2, "Identifying Multisite Deployment Solutions," is an overview of the solutions to the challenges identified in Chapter 1 that are described in this book.
Chapter 3, "Implementing Multisite Connections," provides the steps to configure Media Gateway Control Protocol (MGCP) and H.323 gateways as well as Session Initiation Protocol (SIP) and intercluster trunks to function with Cisco Unified Communications Manager (CUCM).
Chapter 4, "Implementing a Dial Plan for Multisite Deployments," provides a dial plan solution and addresses toll bypass, tail-end hop-off (TEHO), and digit manipulation techniques in a multisite CUCM deployment.
Chapter 5, "Examining Remote-Site Redundancy Options," provides the foundation for maintaining redundancy at a remote site in the event of an IP WAN failure by exploring the options for implementing Survivable Remote Site Telephony (SRST) and MGCP fallback.
Chapter 6, "Implementing Cisco Unified SRST and MGCP Fallback," presents the configurations to implement SRST and MGCP fallback, along with implementing a gateway dial plan and voice features in the SRST router.
Chapter 7, "Implementing Cisco Unified Communications Manager Express in SRST Mode," discusses the configuration approaches of Cisco Unified Communications Manager Express (CUCME) to support SRST fallback.
Chapter 8, "Implementing Bandwidth Management," shows you how to implement bandwidth management with Call Admission Control (CAC) to ensure a high level of audio quality for voice calls over IP WAN links by preventing oversubscription.
Chapter 9, "Implementing Call Admission Control," describes the methods of implementing CAC in gatekeepers and CUCM and explores the benefits of Resource Reservation Protocol (RSVP) and Automated Alternate Routing (AAR) in CUCM.
Chapter 10, "Implementing Call Applications on Cisco IOS Gateways," describes Toolkit Command Language (Tcl) and Voice
Chapter 11, "Implementing Device Mobility," describes challenges for users traveling between sites and provides the solution of mobility.
Chapter 12, "Implementing Extension Mobility," describes the concept of Extension Mobility and gives the procedure for implementing Extension Mobility for users traveling to different sites.
Chapter 13, "Implementing Cisco Unified Mobility," gives the procedure for implementing both Mobile Connect and Mobile Voice Application of Unified Mobility in CUCM and a gateway.
Chapter 14, "Understanding Cryptographic Fundamentals and PKI," describes the required fundamental principles and concepts of cryptography that are relevant to implementing secure voice implementations in a Cisco Unified Communications installation.
Chapter 15, "Understanding Native CUCM Security Features and CUCM PKI," helps you understand the security protocols of IPsec, Transport Layer Security (TLS), SRTP, and SIP digest and the methods to implement secure voice in a CUCM installation.
Chapter 16, "Implementing Security in CUCM," demonstrates how to further implement security in a CUCM installation by securing IP Phones for their configurations, signaling, and secure media for audio and conference calls.
© Copyright Pearson Education. All rights reserved.