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From Barnes & NobleThe Barnes & Noble Review
If you are involved in achieving bottom-line benefits and improved customer relationships for your organization, you don't want to miss this second edition of Implementing Six Sigma. This edition of the book takes the reader well beyond the traditional Six Sigma approach (consisting of six levels: knowledge, comprehension, application, analysis, synthesis, and evaluation) with an enhanced version that integrates other performance improvement techniques. Forrest W. Breyfogle calls this new approach Smarter Six Sigma Solutions (S4) Integrated Enterprise Excellence (IEE) or S4/IEE.
The book is divided into eight parts that cover S4/IEE, including measurement, analysis, implementation, control, integration, and management. For example, Part I describes the deployment of the S4/IEE implementation with a knowledge-centered activity (KCA) focus and the benefits. Parts II to V describe the measure-analyze-improve-control phases of define-measure-analyze-improve-control (DMAIC). Finally, parts VI to VIII describe other aspects for a successful S4/IEE implementation. Furthermore, this book is extremely thorough and well written, including an excellent set of exercises all along the way that provide a means of transforming information into virtual practical experience. John Vacca
John Vacca, the former computer security official (CSO) for NASA's space station program (Freedom), has written 38 books about advanced storage, computer security, and aerospace technology.