Implementing the Four Levels: A Practical Guide for Effective Evaluation of Training Programs / Edition 1

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In this indispensable companion to the classic book Evaluating Training Programs: The Four Levels, Donald and James Kirkpatrick draw on their decades of collective experience to offer practical guidance for putting any or all of the Four Levels into practice. In addition, they offer a comprehensive list of the ten requirements for an effective training program and show how to decide what to evaluate, how to get managers to support the evaluation process, and how to use the Four Levels to construct a compelling chain of evidence demonstrating the contribution of training to the bottom line.
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What People Are Saying

Allison A. S. Wimms
"Unless training directly addresses an organization's need, and unless the training professional can prove this with evidence, the value of the program (or the entire training department) may be missed. What better authors to address this than Don and Jim Kirkpatrick!"--(Allison A. S. Wimms, Senior Training and Development Specialist, Johns Hopkins HealthCare LLC)
Barbara Hewitt
"Don and Jim's insights on management buy-in tactics and many practical examples of how to execute comprehensive level three and four evaluations are truly invaluable. As no industry dynamics are exactly the same, I found the flexibility of options/tools/resources around learning evaluations to be credible and comprehensive."--(Barbara Hewitt, Executive Director, MGM Grand University)
Christopher R. Hardy
"Without Kirkpatrick's Four Levels, we would all be flying blind! This new book is another very important addition to our evaluation body of knowledge and will provide very practical solutions to your evaluation problems."--(Christopher R. Hardy, PhD., Director, Strategic Planning and Customer Relationship Management, Defense Acquisition University)
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Product Details

  • ISBN-13: 9781576754542
  • Publisher: Berrett-Koehler Publishers, Inc.
  • Publication date: 10/28/2007
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 200
  • Sales rank: 525,103
  • Product dimensions: 6.36 (w) x 9.18 (h) x 0.48 (d)

Meet the Author

Donald L. Kirkpatrick is Professor Emeritus of the University of Wisconsin and is the author of six books. He is a past president of ASTD and is the recipient of its highest honor, the Lifetime Achievement in Workplace Learning and Performance Award. He is also a member of Training Magazine's Hall of Fame.

James D. Kirkpatrick, PhD, is SMR-USA's Vice President of Global Training and Consulting. He is the coauthor, with Donald L. Kirkpatrick, of the third edition of Evaluating Training Programs: The Four Levels and Transferring Learning to Behavior.
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Table of Contents

Foreword   Jim Hashman     vii
Foreword   Dan Schuch     ix
Preface     xi
Analyzing Your Resources     1
Getting Your Managers on Board     13
Implementing Level 1: Reaction     23
Implementing Level 2: Learning     47
Implementing Level 3: Behavior     81
Implementing Level 4: Results     107
Building a Chain of Evidence     123
References     135
Index     137
The Authors     143
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Customer Reviews

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  • Anonymous

    Posted December 21, 2007

    A reviewer

    This practical guide, a companion to Donald Kirkpatrick¿s Evaluating Training Programs: The Four Levels, provides a framework for putting his system into practice. The book assumes a prior knowledge of the four-level system, but demonstrates how to determine which programs to evaluate and at which level to pitch the evaluation, and how to gather the right evidence and present it in a compelling format. The authors provide many examples of every form they discuss in the book and emphasize the importance of following each level in sequence. The style of writing is rather repetitive and could have been better edited, but the advice is sound. We recommend this guide to all those involved in learning and development, such as trainers, training designers and managers.

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