Improve Your Coaching and Training Skills

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Overview

Staff development is a key management responsibility. Good people and good performance — and hence good development — are vital to success in a fast-changing and competitive world. Improve Your Coaching and Training Skills contains practical guidelines to help managers develop their staff. Ideal for busy managers who don't have human resources support, it will help them boost staff effectiveness through coaching and training. Key content includes: why development matters, on-the-job coaching, mentoring, ...

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2008 Paperback New, mint condition. Orders are despatched from our UK warehouse next working day. *****PLEASE NOTE: This item is shipping from an authorized seller in Europe. ... In the event that a return is necessary, you will be able to return your item within the US. To learn more about our European sellers and policies see the BookQuest FAQ section***** Read more Show Less

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Overview

Staff development is a key management responsibility. Good people and good performance — and hence good development — are vital to success in a fast-changing and competitive world. Improve Your Coaching and Training Skills contains practical guidelines to help managers develop their staff. Ideal for busy managers who don't have human resources support, it will help them boost staff effectiveness through coaching and training. Key content includes: why development matters, on-the-job coaching, mentoring, developing a formal training method, conducting a training session, and assessing on-going effectiveness. With tips on using exercises and role-playing in training, Improve Your Coaching and Training Skills is useful to those new to HR as well as hard-pressed managers.

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Editorial Reviews

From the Publisher

"Patrick has a lucid and elegant style of writing which allows him to present information in a way that is organized, focused and easy to apply." -- Professional Marketing
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Product Details

  • ISBN-13: 9780749452353
  • Publisher: Kogan Page, Ltd.
  • Publication date: 5/1/2008
  • Series: Creating Success Series
  • Pages: 142
  • Product dimensions: 5.58 (w) x 8.48 (h) x 0.41 (d)

Meet the Author

Patrick Forsyth runs Touchstone Training and Consultancy, which advises companies on marketing, sales and communication skills. He has written many successful books, including How to Write Reports and Proposals, How to Motivate People and Successful Time Management (also part of the Creating Success series and published by Kogan Page).

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Table of Contents

Contents

Acknowledgements

Preface

1. Development: Route to Success

Staff attitudes; A development culture; The range of development methods

2. Development and Management Responsibility

The link with development; Creating a development plan; The development dimension; A cycle of improvement

3. The Development Task

The development gap; Evaluating throughout the year; The effect on the individual; Creating the right habit

4. On-the-job Coaching

The beneficiaries of on-the-job coaching; Defining the development task; A systematic approach; Utilizing appropriate methods; Learning on the job; An economy of scale; Mentoring

5. Formal Training: Deciding Content and Method

Preparation -- first steps; Materials; The materials you, the trainer, need; Participant material

6. Formal Training: Conducting a Session

The way the group think of you; How to think of the group; The shape of the presentation

7. Formal Training: The Power of Participation

First impressions last; Ice-breakers; Getting people involved; Using exercises; Making role-playing effective; Different people

8. Assessing Ongoing Effectiveness

Informal monitoring; Testing training effectiveness; Course assessment; Annual job appraisal; The ultimate alternative

Afterword

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Customer Reviews

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Sort by: Showing 1 Customer Reviews
  • Posted December 22, 2008

    more from this reviewer

    Compact guide to developing your people step-by-step

    Though there are shelves of books about training, coaching and development out there, this book has the virtue of focus. Rather than trying to be a comprehensive guide, Patrick Forsyth teaches you how to train effectively without getting bogged down in theory, big budgets, politics or an endless number of possible approaches. He stresses how important staff development is to your competitive position, and shows you how to carry out on-the-job and formal training. His advice is practical and offers some surprising twists. Forsyth provides bulleted lists, checklists and a sample form or two to help you implement this. Although his use of colloquial U.K. English might make U.S. readers pause for a moment or two, it provides the right touch for his emphasis on action, simplicity and focus. getAbstract recommends this book to front-line managers who want to develop their employees.

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