Improving On-the-Job Training and Coachingby Karen Lawson
This title presents a just-in-time approach that puts the methodology for helping employees learn in the hands of those who own the work. The tools, tips, and techniques in this book will help you quickly design and develop on-the-job programs that produce bottom-line business results.
- Association for Talent Development
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This book gives managers and other designated trainers a structured process for developing and implementing a comprehensive, cost-effective program to train workers on-the- job to help them develop new skills, assume new responsibilities, and improve current performance. A just-in-time approach that puts the methodology for helping employees learn in the hands of those 'who own the performance problems,' and addresses such technical competencies as writing performance objectives, conducting training, and evaluating effectiveness. Each chapter features learning objectives, tips, and techniques applicable to novices and experienced trainers alike.