Improving On-the-Job Training: How to Establish and Operate a Comprehensive OJT Program / Edition 1

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Overview

According to estimates by the American Society for Training and Development, employers each year spend between $90 and $180 billion on on-the-job training (OJT) - between three and six times more than what is spent on classroom training. Professional trainers recognize that as time becomes a critical strategic resource, "just-in-time training" - training provided during real time on the job - is proving to be the most effective means of facilitating learning in the workplace. Yet in many organizations, OJT is typically left to the devices of supervisors, executives, and other well-intentioned co-workers who lack the necessary skills to plan and execute it successfully. Improving On-the-Job Training offers a complete, step-by-step action guide to establishing or improving a comprehensive on-the-job training program - in all job categories in any occupation or industry. This book can be used both to improve one-on-one OJT conducted by supervisors and as a reference guide for performance specialists and instructional designers. It goes far beyond a simple description of what OJT is, to explore key management and organizational issues and to help improve employee performance and increase an organization's profitability. Drawing on extensive research that included a survey of five hundred members of the American Society for Training and Development, William J. Rothwell and H. C. Kazanas - both experienced trainers, teachers, consultants, and authors - offer detailed guidance on managing the entire OJT effort, from identifying goals to evaluating OJT's impact on the organization. Using thirty-five illustrative tables, figures, and exhibits, they explained their DAPPER OJT process, showing how to: Discover needs for planned OJT; Analyze work, worker and workplace for OJT; Prepare planned OJT; Present planned OJT; Evaluate the results of OJT; and Review aids to planned OJT. They also offer practical alternatives to OJT to ensure the right mix of performance interventio

This book offers a complete, step-by-step action guide to establishing or improving a comprehensive on-the-job training program. The book can be used both to improve one-on-one OJT conducted by supervisors and as a reference guide for performance specialists and instructional designers. It goes far beyond a simple description of what OJT is, to explore key management and organizational issues and help improve performance and increase profitability.

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Product Details

  • ISBN-13: 9781555426651
  • Publisher: Wiley, John & Sons, Incorporated
  • Publication date: 8/16/1994
  • Series: Management Series
  • Edition description: Older Edition
  • Edition number: 1
  • Pages: 162
  • Product dimensions: 7.46 (w) x 10.26 (h) x 0.82 (d)

Meet the Author

William J. Rothwell is professor in charge of workforce learning and performance in the Workforce Education and Development Program in the Department of Learning & Performance Systems, College of Education, The Pennsylvania State University. He is co-editor of Practicing Organization Development, and author of The Action Learning Guidebook, from Pfeiffer.

H.C. Kazanas is professor emeritus of education at the University of Illinois, Urbana-Champaign and now resides in Naples, Florida.
Rothwell and Kazanas are the co-authors of Mastering the Instructional Design Process, 3rd edition from Pfeiffer.

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Table of Contents

Preface
Pretest: Does Your Organization Need a Planned On-the-Job Training Program?
The Authors
1 The Benefits of Effective On-the-Job Training 1
2 Building the Right Foundation: From Identifying Goals to Establishing an Action Plan 11
3 Ensuring Sound Management and Consistent Results 17
4 Preparing Trainers and Learners 23
5 Discovering Needs: How to Determine When OJT Is Appropriate 33
6 Analyzing Work, Worker, and Workplace: How to Fit the Training to the Job 45
7 Preparing the Training Plan: How to Develop the Right Sequence of Activities 61
8 Presenting the Training: How to Conduct the OJT Session 79
9 Evaluating Results: How to Assess Post-Training Job Performance 87
10 Reviewing Aids and Alternatives to OJT: How to Ensure the Right Mix of Performance Interventions 101
11 Six Important Success Factors for Comprehensive OJT Programs 117
Resource A: Workshop Outline for Training OJT Trainers 127
Resource B: Workshop Outline for Training OJT Learners 131
Resource C: Selected Readings on OJT 135
Glossary 139
References 143
Index 157
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