Improving Quality: A Guide to Effective Programs / Edition 2

Improving Quality: A Guide to Effective Programs / Edition 2

by Claire Gavin Meisenheimer, C. Meisenheimer
     
 

ISBN-10: 0834209101

ISBN-13: 9780834209107

Pub. Date: 04/15/1997

Publisher: Jones & Barlett Learning

Upgrade your QA effort into a state-of-the-art program of continuous quality improvement! This practical resource shows you how. Improving Quality provides step-by-step instructions for assessing programs and designing, implementing, and evaluating a new program that meets current standards as well as the needs of individual organizations and patients. It includes

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Overview

Upgrade your QA effort into a state-of-the-art program of continuous quality improvement! This practical resource shows you how. Improving Quality provides step-by-step instructions for assessing programs and designing, implementing, and evaluating a new program that meets current standards as well as the needs of individual organizations and patients. It includes models for quality programs in seven practice areas, and dozens of ready-to-use charts, forms, and questionnaires.

Product Details

ISBN-13:
9780834209107
Publisher:
Jones & Barlett Learning
Publication date:
04/15/1997
Edition description:
REV
Pages:
726
Product dimensions:
7.30(w) x 10.20(h) x 1.70(d)

Table of Contents

Contributors
Foreword
Preface
Pt. IUnderstanding the Foundation for Quality Improvement1
Ch. 1Lessons from the Past: Vision for the Future of Quality Care3
Ch. 2Quality Outcomes Management: Executive Role Imperative17
Pt. IIQuality Improvement Process: Components of a Program31
Ch. 3Standards: The Basis of a Quality Improvement Program33
Ch. 4Building a Quality Improvement Program around Patient Care47
Ch. 5Selecting Quality Initiatives and Methodologies85
Ch. 6Communicating Quality Outcomes99
Ch. 7Evaluating Quality Improvement: Effectiveness and Cost119
Pt. IIIProcesses Integral to Improving Quality131
Ch. 8The Customer: Perspectives and Expectations of Quality133
Ch. 9Integrating Risk Management, Utilization Management, and Quality Management: Maximizing Benefit through Integration147
Ch. 10Legal Implications Inherent in Improving Quality163
Ch. 11Improving Quality Care: An Ethical Imperative in a Time of Change173
Ch. 12Linking Quality Improvement, Outcome Research, and Program Evaluation183
Ch. 13Basic Tools for a Quality Improvement-Based Approach to Information System Selection and Implementation195
Ch. 14Managing Quality through Outcome-Based Practice: Caremaps, Case Management, and Variance Analysis207
Pt. IVDeveloping the Professional to Manage Quality225
Ch. 15Quality Improvement Teams and Teamwork227
Ch. 16Using Statistical Process Control Tools in the Quality Process237
Ch. 17Preparing the Undergraduate Student and Faculty to Use Quality Improvement in Practice259
Ch. 18Graduate Preparation for Managing Quality in Practice in the 21st Century299
Ch. 19A Continuous Quality Improvement Program: Developing the Employee317
Pt. VApplying Quality Improvement in Various Clinical Settings333
Ch. 20Improving Quality in Ambulatory Care335
Ch. 21Improving Quality in Home Care375
Ch. 22Home Medical Equipment: Home Oxygen and Durable Medical Equipment423
Ch. 23Quality Improvement in Hospice Care461
Ch. 24Improving Quality in Integrated Health Care Systems491
Ch. 25Improving Quality in Long-Term Care507
Ch. 26Improving Quality in a Managed Care Environment: An HMO Example521
Ch. 27Improving Quality in Natural and Alternative Health Care Practice559
Ch. 28Improving Quality in Psychiatric and Mental Health Care569
Ch. 29Improving Quality in Public Health623
Ch. 30Improving Quality in Rehabilitation645
Ch. 31Improving Quality in Subacute Care653
Ch. 32Improving Quality Care: Developing Partnerships between Integrated Systems and the Community677
Glossary687
Selected Bibliography710
Index715

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