Improving Therapeutic Communication: A Guide for Developing Effective Techniques / Edition 1

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Improving Therapeutic Communication was first published in 1977 and has become a classic guide for mental health professionals, students, interns, and trainees who want to refine their basic people skills and improve their therapeutic bedside manner. The book includes fundamental principles, practical guidelines, and exercises that aim to instill and enhance the fundamental skills needed to respond to clients in a helpful manner. This first paperback edition of the best-selling guide also includes a new foreword by author D. Corydon Hammond.
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Editorial Reviews

From The Critics
First published in 1977, this guide for mental health professionals, students, interns, and trainees shows how to refine basic people skills and improve a therapeutic bedside manner, with explanation of fundamental principles and presentation of practical guidelines and exercises. Specific methods for enhancing and using skills of empathy, respect, authenticity, and confrontation are described and skill- building exercises are provided. Hammond is a psychologist, professor, and co-director of the Sex and Marital Therapy Clinic at the University of Utah School of Medicine. Annotation c. Book News, Inc., Portland, OR (
From the Publisher
"Contains a great wealth of clinical information." (Psychiatric Services, April 2003)
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Product Details

  • ISBN-13: 9780875893082
  • Publisher: Wiley, John & Sons, Incorporated
  • Publication date: 1/28/1977
  • Series: Social and Behavioral Science Series
  • Edition description: 1st ed
  • Edition number: 1
  • Pages: 400
  • Product dimensions: 6.35 (w) x 9.29 (h) x 1.28 (d)

Meet the Author

D. Corydon Hammond is a psychologist, professor, and co-director of the Sex and Martial Therapy Clinic at the University of Utah School of Medicine. He is a past president of the American Society of Clinical Hypnosis.

Dean H. Hepworth is retired. He was associate dean and professor of the Graduate School of Social Work, University of Utah.

Veon G. Smith, deceased, was a professor in the Graduate School of Social Work and director of the Marriage and Family Counseling Bureau, University of Utah.

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Table of Contents

The Authors
1 Effective Elements in Counseling and Psychotherapy 1
2 Processes and Phases in Counseling and Psychotherapy 28
3 Barriers to Effective Communication 66
4 Developing Perceptiveness to Feelings 80
5 Responding Empathetically to the Client's Expressions: Reciprocal Responses 97
6 Expanding the Client's Meaning: Additive Responses 137
7 Relating to Clients with Respect 170
8 Relating to Clients with Genuineness 204
9 Examining Here-and-Now Feelings and Interactions Within the Counseling Relationship 228
10 Using Confrontation to Remove Barriers to Communication and Change 268
11 Communication Processes in Effective Therapy: Summary 333
References 350
Index 367
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