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Influencing People (DK Essential Managers Series) [NOOK Book]

Overview

DK's best-selling Essential Managers series are ideal for managers at every level. These compact references demonstrate the techniques and skills that are useful in any work environment, making this series the most accessible single-subject business guides on the market.
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Influencing People (DK Essential Managers Series)

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Overview

DK's best-selling Essential Managers series are ideal for managers at every level. These compact references demonstrate the techniques and skills that are useful in any work environment, making this series the most accessible single-subject business guides on the market.
Read More Show Less

Product Details

  • ISBN-13: 9780756662691
  • Publisher: DK Publishing, Inc.
  • Publication date: 9/9/2002
  • Series: DK Essential Managers Series
  • Sold by: DK
  • Format: eBook
  • Pages: 72
  • Sales rank: 652,452
  • File size: 781 KB

Meet the Author

Roy Johnson and John Eaton are partners in Coaching Solutions, a company that provides training and coaching for mangers and directors. They have co-authored the books How to Communicate with Emotional Intelligence and Essential Managers: Coaching Successfully.

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Table of Contents

Introduction 4
Understanding Influence
Being Influential 6
Building Collaboration 8
The Purpose of Influence 10
Managing Yourself
Building Self-Assurance 14
Developing Influential Attitudes 16
Emotional Intelligence 18
Developing Empathy 20
Creating Trust 22
Looking the Part 24
Presenting Ideas
Framing Your Ideas 26
Engaging Interest 28
Gaining Cooperation 30
Selling Your Proposal 32
Projecting the Future 34
Exercising Influence
Forming Networks 36
Motivating Individuals 40
Influencing Teams 44
Influencing Your Superiors 48
Negotiating Successfully 52
Dissolving Conflict 54
Rehearsing A Presentation 58
Swaying an Audience 62
Assessing Your Influencing Skills 66
Index 70
Acknowledgments 72
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