Table of Contents
1 Information Management
Selection of Outsourcing Agency through AHP and Grey Relational Analysis: A Case Analysis Debendra Kumar Mahalik 1
A Study on XML Data Indexing for Web Based Application Puspha Rani Suri Neetu Sardana 13
Knowledge Sharing Intentions among IT Professionals in India Binoy Joseph Merin Jacob 23
Critical Success Factors for CRM Implementation: A Study on Indian Banks Sarika Sharma D.P. Goyal 32
Issues before Indian Small and Medium Scale Enterprises Opting for ERP Implementation Parijat Upadhyay Rana Basu Pranab K. Dan 41
2 Information Systems
Steganalysis of Perturbed Quantization Using HBCL Statistics and FR Index Veena H. Bhat S. Krishna P. Deepa Shenoy K.R. Venugopal L.M. Patnaik 51
A View Recommendation Greedy Algorithm for Materialized Views Selection T. V. Vijay Kumar Mohammad Haider Santosh Kumar 61
Experience Based Software Process Improvement: Have We Found the Silver Bullet? Neeraj Sharma Kawaljeet Singh D.P. Goyal 71
Framework for Spatial Query Resolution for Decision Support Using Geospatial Service Chaining and Fuzzy Reasoning Jayeeta Mukherjee Indira Mukherjee Soumya Kanti Ghosh 81
An Ontology Based Approach for Test Scenario Management P.G. Sapna Hrushikesha Mohanty 91
Creating Value for Businesses by Providing CRM Solutions: A Case of Oracle CRM on Demand Swati Singh Sanjeev Kr. Singh 101
Societal Responsibility of Business and Information Systems Hugues Poissonnier Claudia Vitari Raffi Duymedjian Renaud Cornu-Emieux 110
Application of Vector Quantization in Emotion Recognition from Human Speech Preeti Khanna M. Sasi Kumar 118
3 Information Technology
Fuzzy Time Series Prediction Model Bindu Garg M.M. Sufyan Beg A.Q. Ansari B.M. Imran 126
A Novel Relation-Based Probability Algorithm for Page Ranking in Semantic Web Search Engine C. Deisy A.M. Rajeswari R.M. Indra N. Jayalakshmi P.K. Mehalaa Devi 138
SASM- An Approach towards Self-protection in Grid Computing Inderpreet Chopra Maninder Singh 149
Change Impact Analysis: A Tool for Effective Regression Testing Prem Parashar Rajesh Bhatia Arvind Kalia 160
Multi-feature Fusion for Closed Set Text Independent Speaker Identification Gyanendra K. Verma 170
An Efficient Metamorphic Testing Technique Using Genetic Algorithm Gagandeep Batra Jyotsna Sengupta 180
Reducing Classification Times for Email Spam Using Incremental Multiple Instance Classifiers Teng-Sheng Moh Nicholas Lee 189
Resolving Ambiguous Queries via Fuzzy String Matching and Dynamic Buffering Techniques Olufade F. W. Onifade Adenike O. Osofisan 198
A Deterministic Approach for the Propagation of Computer Virus in the Framework of Linear and Sinusoidal Time Variation of Birth Rate of Virus Nistala Suresh Rao Jamwal Deepshikha 206
Pre-processed Depth First Search Rushabh Hathi Irfan A. Siddavatam 214
4 Healthcare Information Management and Technology
Soft Computing Model to Predict Average Length of Stay of Patient Bindu Garg M.M. Sufyan Beg A.Q. Ansari B.M. Imran 221
5 Business Intelligence
Development of Three-Stage Methodology for a Strategy-Based Integrated Dynamics Model from a Value Chain Reconfiguring Perspective Chung-Chou Tsai Sununta Siengthai Vilas Wuwongse Donyaprueth Krairit 233
Hybrid Temporal Mining for Finding out Frequent Itemsets in Temporal Databases Using Clustering and Bit Vector Methods M. Krishnamurthy A. Kannan R. Baskaran G. Bhuvaneswari 245
Biztool: A Flexible Cloud-Centric Framework for Business Analytics Amarnath Ayyadurai Chitra Babu 256
6 Applications
Service Availability Driven Re-configurable Embedded System Design Anil Kumar Shampa Chakarverty 265
Comparative Analysis of Impact of Various Global Stock Markets and Determinants on Indian Stock Market Performance - A Case Study Using Multiple Linear Regression and Neural Networks Avinash Pokhriyal Lavneet Singh Savleen Singh 277
Statistical Analysis for Human Authentication Using ECG Waves Chetana Hegde H. Rahul Prabhu D.S. Sagar P. Deepa Shenoy K.R. Venugopal L.M. Patnaik 287
Qualitative Survey-Based Content Analysis and Validation of Measures of Software Development Team Performance Amar Nath Chatterjee Duraipandian Israel 299
Computational Modeling of Collaborative Resources Sharing in Grid System Ayodeji Oluwatope Duada Iyanda Ganiyu Aderounmu Rotimi Adagunodo 311
A Novel Approach for Combining Experts Rating Scores Tom Au Rong Duan Guangqin Ma Rensheng Wang 322
7 Management Science and Education
A Collaborative Filtering Based Approach for Recommending Elective Courses Sanjog Ray Anuj Sharma 330
Architecture of a Library Management System Using Gaia Extended for Multi Agent Systems Pooja Jain Deepak Dahiya 340
8 Short Papers
Interorganizational Information Systems Diffusion: A Social Network Perspective Laurence Saglietto Federico Pigni 350
Cognitive Models and Its Current Challenges Mukta Goyal Alka Choubey Divakar Yadav 355
Resolving Productivity Paradox of Fully and Partially IT Oriented Banks: Evidence from India Dhiraj Sharma 359
Inside Story of Business Process Reengineering in State Bank of Patiala (SBOP): Straight from the Horses' Mouth Ratinder Kaur 363
Author Index 367