Information Systems: A Management Perspective / Edition 2

Information Systems: A Management Perspective / Edition 2

by Steven L. Alter
     
 

Product Details

ISBN-13:
9780805324303
Publisher:
Benjamin-Cummings Publishing Company
Publication date:
08/28/1995
Edition description:
Older Edition
Pages:
768
Product dimensions:
8.17(w) x 10.29(h) x 1.38(d)

Table of Contents

Pt. IBasic Ideas for Understanding Information Systems3
Ch. 1System-Related Challenges for Business Professionals11
Ch. 2Framework and Method for Analyzing Systems in Business Terms51
Ch. 3Describing and Evaluating Business Processes95
Ch. 4Information and Databases143
Pt. IIApplications and Impacts of Information Systems191
Ch. 5Types of Information Systems: Different Ways to Support Communication and Decision Making197
Ch. 6Increasing Efficiency and Effectiveness of Internal Operations242
Ch. 7Helping Firms Compete through Selling, Pricing, and Product Differentiation285
Ch. 8Human and Ethical Issues323
Pt. IIIUnderstanding the Role of Information Technology363
Ch. 9Computer Hardware373
Ch. 10Software and Programming419
Ch. 11Telecommunications and Networks457
Ch. 12Steps Toward Computer Intelligence: Making Systems "Smarter"501
Pt. IVPlanning, Building, and Managing Information Systems543
Ch. 13Information System Planning549
Ch. 14Methods for Building Information Systems591
Ch. 15Information System Security and Control638
Photo Credits696
Company Index697
Author Index700
Glossary/Index703

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