Information Tasks / Edition 1

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Overview

The user-centered approach is central to the creation of usable information systems, services, and institutions. Information system design should derive from user research into information needs, tasks accomplished in meeting those needs, and resources used in the tasks. Information Tasks summarizes user research, then presents design sketches of systems that illustrate how design is linked to research. Also discussed are usable information services and an overview of the organization and economics of information institutions. This comprehensive user-centered approach provides an agenda for information research, design, and education that challenges many accepted beliefs and suggest new directions for information work.
Information Tasks will be of interest to library and information science students and faculty interested in information storage and retrieval, user studies, and systems analysis design. Students and scholars of human factors in systems design, human-computer interaction, and cognitive engineering will also find the text useful.
Key Features
* Reviews user research from many disciplines
* Links research to practical design issues
* Provides a unified model for user studies and user-centered design
* Includes "how-to" summaries of design chapters
* Shows how designers can investigate their user communities
* Provides a general template for the design process
* Integrates all aspects of information design
* Discusses library issues in the larger information context

Audience: Library and information science students and faculty interested in information storage and retrieval, user studies, and systems analysis design. Also students and scholars of human factors in systems design, human–computerinteraction, and cognitive engineering.

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Editorial Reviews

Booknews
Summarizes user research, then presents design sketches of systems that illustrate how design is linked to research, with an overview of the organization and economics of information institutions. Includes chapter summaries outlining practical aspects of design. For library and information science students interested in information storage and retrieval, user studies, and systems analysis design, as well as human factors in systems design, human-computer interaction, and cognitive engineering. Annotation c. by Book News, Inc., Portland, Or.
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Product Details

  • ISBN-13: 9780120510405
  • Publisher: Emerald Group Publishing
  • Publication date: 10/1/1996
  • Series: Library and Information Science Series
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 324
  • Product dimensions: 6.00 (w) x 9.00 (h) x 0.88 (d)

Read an Excerpt

Winner of the 1997 Best Information Science Book Award by the American Society for Information Science
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Table of Contents

Preface
1 Introduction 2
2 An Introduction to User-Centered Information-System Design 26
3 Information Needs 55
4 Information Needs and Information Design 108
5 Expressing Information Needs 126
6 Designing Systems to Meet Expressed Information Needs 152
7 Information Tasks: Interacting with Information Systems 190
8 Design Details for Information Systems 218
9 Information Services from the User's Perspective 245
10 Information Institutions 262
11 Conclusion: User-Centered Design and Evaluation 290
Index 303
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