Information Technology for Management: Improving Quality and Productivity / Edition 1

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These renowned authors explain the implementation of computers and information systems in order to improve organizational performance and effectiveness. Features extensive coverage of all the latest innovations such as fuzzy logic, hypermedia and neural computing as well as international issues. Examples are drawn from large and small businesses, the multinational corporation and the noncorporate user. Also addresses the organizational and societal impacts of information systems.
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Editorial Reviews

An introductory text that departs from conventional coverage and orientation. Many texts are geared towards yesterday's environment, emphasizing the technology, the construction of information systems, and the support of traditional business functional applications. The approach here is not to rehash the behavioral and organizational aspects of IT that are learned in introductory management courses, but rather to emphasize the innovative uses of information technology in finding and creating solutions to organizational problems and challenges. Annotation c. Book News, Inc., Portland, OR (
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Product Details

  • ISBN-13: 9780471580591
  • Publisher: Wiley, John & Sons, Incorporated
  • Publication date: 12/28/1995
  • Edition description: Older Edition
  • Edition number: 1
  • Pages: 848
  • Product dimensions: 8.79 (w) x 11.18 (h) x 1.31 (d)

Table of Contents

Pt. I Foundations of Information Technology 1
1 Information Systems: Concepts, Trends, and Issues 3
2 Information Technologies: Concepts and Architecture 34
3 Strategic Information Systems and Information Technology for Business Reengineering 69
4 Organizations and Information Technology: Reengineering and Total Quality Management 101
Pt. II Information Systems Technology 155
5 Processing the Information: Computer Hardware 157
6 Processing the Information: Computer Software 189
7 User Interface: Enabling Human-computer Communication 225
8 Data and Data Management 266
9 Data Communication and Network Architecture 295
Pt. III Information Systems Development 337
10 The Corporate Information Architecture 339
11 Information Systems Planning 366
12 Information Systems Analysis and Design 406
13 Information Systems Design, Development, Implementation, and Evaluation 440
Pt. IV Information Support Systems (Applications) 481
14 Supporting Communication and Collaborative Work 483
15 Supporting the Manager and Decision Making 529
16 Intelligent Support Systems 569
17 From Transaction to Processing Innovative Functional Systems 616
Pt. V Managing Information Technology 671
18 Organizing Information Resources 673
19 Control and Security of Information Systems 700
2O Impact of Information Technology on Organizations, Individuals and Society 735
International Cases 775
Glossary G-1
Name Index NI-1
Organizations Index OI-1
Subject Index SI-1
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