Initial Interviewing: What Students Want to Know / Edition 1

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Overview

INITIAL INTERVIEWING: WHAT STUDENTS WANT TO KNOW is designed for a variety of courses, particularly those in both human services and social services, where interviewing knowledge and skills are a required area of competency. Found at both the undergraduate and graduate levels, these essential courses provide students with knowledge, techniques, and values needed to conduct effective interviews. Examples of topics covered in this concise text include observation, collection of information (listening, questioning and reflecting skills), and challenging and confrontation skills. Accompanying interactive video resources enhance learning by providing students with opportunities to review their knowledge, reinforce their comprehension, apply the principles presented, analyze the process, develop creative ways to use their understanding of the process, and evaluate interview situations. Course titles include: Helping Skills Interventions Interviewing and Counseling Introduction to Human Services The Helping Relationship Client Advocacy Case Management

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Product Details

  • ISBN-13: 9780495501480
  • Publisher: Cengage Learning
  • Publication date: 2/24/2009
  • Series: HSE 123 Interviewing Techniques Series
  • Edition description: New Edition
  • Edition number: 1
  • Pages: 96
  • Sales rank: 1,047,051
  • Product dimensions: 7.20 (w) x 9.10 (h) x 0.20 (d)

Meet the Author

Tricia McClam is affiliated with the Mental Health Counseling (Master's) and Counselor Education (Ph.D.) programs at the University of Tennessee, Knoxville. She teaches various courses in both programs, including Cross Cultural Counseling, Formal Measurement, and Case Management. Her research broadly deals with case management in human service delivery, professional development, and international human services. Dr. McClam is associate editor of International Education and past co-editor of Human Service Education, both refereed journals. Included among her professional awards are the Helen B. Watson Outstanding Faculty Research Award in the College of Education (1998), a Certificate of Appreciation from the Council for Standards in Human Service Education (2001), and the Miriam Clubok Award from the National Organization for Human Service Education (2003). With Marianne Woodside, Dr. McClam is co-author of GENERALIST CASE MANAGEMENT: A METHOD OF HUMAN SERVICE DELIVERY, PROBLEM SOLVING IN THE HELPING PROFESSIONS, and HELPING PROCESS: ASSESSMENT TO TERMINATION.

Marianne Woodside is affiliated with the Human Services, Mental Health Counseling, and Counselor Education programs at the University of Tennessee, Knoxville. She coordinates the Counselor Education Ph.D. program, teaches foundations of counselor education, and supervises practicum and internship. Her primary research interests are international human services, human service education, and case management. Dr. Woodside has served on the editorial boards for JOURNAL OF HUMAN SERVICE EDUCATION and AMERICAN ASSOCIATION FOR COUNSELING AND DEVELOPMENT JOURNAL. Additionally, she served as secretary of the National Organization for Human Services Education. Dr. Woodside has published a wide range of journal articles and has an extensive record of presentations at national and international meetings. Her many awards include the Distinguished Recognition Award from the Council for Standards in Human Service Education (2001) and the Professional Development Research Award from the National Organization for Human Services Education (1999). Proven authors, Dr. Woodside and Dr. McClam also wrote the successful GENERALIST CASE MANAGEMENT: A METHOD OF HUMAN SERVICE DELIVERY, PROBLEM SOLVING IN THE HELPING PROFESSIONS, and HELPING PROCESS: ASSESSMENT TO TERMINATION.

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Table of Contents

Introduction. 1. Interviewing Nuts and Bolts. 2. Contact and Connection. 3. Rapport and Relationship. 4. Skills and Strategies. 5. Data and Documentation. 6. Roles and Responsibilities.

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