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Innovating with Integrity presents a comprehensive portrait of the local heroes -- front-line public servants and middle managers -- who are reinventing state and local government, and it offers practical recommendations for innovating successfully.
Based on a study of more than 200 successful government innovations, this book is the first large-scale, systematic analysis of innovation in American government. Sandford Borins identifies the components of integrity that he finds in successful innovators, including the intellectual discipline to plan rigorously and to establish measurable goals; the ability to collaborate with others and accommodate criticism; and a willingness to mobilize both the private sector and the community. In addition to analyzing the common traits driving new initiatives, Borins shows the distinctive differences among six areas of innovation: information technology, organizational redesign, environmental and energy management, policing and community development, social services, and education.
This trenchant analysis of what initiatives actually work and why contributes to both the practice and theory of public management. Its practical advice will be especially valuable for front-line government workers, public managers, union leaders, agency heads, politicians, and all concerned with reforming government.
"Chock full of insights and observations that should be of interest to anyone who cares about how to make American government more adaptive and effective. And it is packed as well with compelling portrayals of real-life public officials facing extraordinary challenges." -- -- from the foreword by Alan D. Altshuler, Stanton Professor of Urban Policy and Planning, Harvard University
|List of Tables|
|Pt. 1||Introduction: Innovating with Integrity||3|
|1||Objectives and Methodology||7|
|2||Characteristics of Public Sector Innovations||19|
|3||The Who, Why, and How of Innovation||37|
|4||Obstacles Overcome, Problems Persisting||66|
|5||Financing and Organizing Innovations||92|
|6||Results, Verification, and Replication||103|
|Pt. 2||Introduction: On Being an Innovator||123|
|7||Life in the Fast Lane: Innovation through Information Technology||131|
|8||Revolution from Within: Organizational Change||152|
|9||Dances with Business: Environmental and Energy Management||188|
|10||We are Family: Community Building||210|
|11||Facing the Toughest Challenges: Social Services||236|
|12||Everybody's Business: Innovation in Education||261|
|13||Some Final Words for Practitioners and Academics||283|
|App||The Innovations Awards Questionnaire||295|