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When the first edition of Instructor Excellence was published in1992, it became an instant bestseller among professionals whodeliver and manage training. This thoroughly revised and updatedsecond edition complements the timeless standards that made thefirst edition a classic and covers relevant developments in thedesign and delivery of training, including online andvideoconferencing facilitation and current research on what setsexemplary instructors apart from the average.
This new edition also provides fresh and original guidelines andresources about how adults learn and shows how to instruct adultsbased on standards of excellence. Instructor Excellence guidesinstructors through a self-assessment to improve their ownperformance and outlines the performance expectations essential inassessing the success of training. It also includes information tomake it easier to write job descriptions, select qualifiedtrainers, establish trainer standards, train new trainers, anddevelop trainers' careers.
Written for both new and seasoned instructors, InstructorExcellence not only shows which instructional techniques work, italso features updated references, case studies, tools, andworksheets to help today's trainers achieve instructor excellence,including a new CD-ROM, which includes a leader's guide fortraining instructors.?
List of Exhibits.
Contents of the CD-ROM.
Preface to the Second Edition.
Pretest: On What Issues Do You Need to Improve Your Excellenceas an Instructor?
Part One: Building a Foundation for Excellence.
1. Making a Difference: The Impact of Excellent Instructors.
2. Articulating the Roles and Responsibilities ofInstructors.
3. Selecting Instructors: A Skill-Based Approach.
4. Communicating Expectations for Instructor Performance.
Part Two: Mastering the Tools of Instructor Excellence: SixtyStandards of Performance.
5. Being a Well-Prepared Instructor.
6. Generating Abundant Classroom Participation.
7. Building Effective Presentation Skills.
8. Adhering to Course Content and Sequencing.
9. Asking and Responding to Questions.
10. Using Training Aids to Enhance Learning.
11. Collecting and Making Sense of Evaluation Data.
Part Three: Managing Instructor Excellence.
12. Observing Instructors and Providing Feedback.
13. Recognizing and Rewarding Instructors.
14. Developing Instructors and Their Careers.
15. Ensuring the Success of Instructors.
1. Typical Classroom Problems.
2. Competencies for Training Delivery and Instruction.
About the Authors.
How to Use the CD-ROM.
Pfieffer Publications Guide.