Instructor Excellence: Mastering the Delivery of Training / Edition 1

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A how-to guide to masterful training, Instructor Excellence will help both the professional and novice achieve superior results in the classroom. The book offers advice on all aspects of instructor performance, including how best to prepare for classes, inspire class participation, develop effective presentation skills, use training aids, and evaluate course effectiveness. And it provides managers of training programs with the performance standards they require to evaluate instructors effectively. For new instructors the book provides valuable information about how adults learn and suggests ways to begin training in accordance with standards of excellence. It helps seasoned trainers determine which instructional techniques work--and which do not--and guides them through a self-assessment to improve their own performance. For managers of training programs, Instructor Excellence details performance expectations that are essential in assessing the success of training, but often difficult and time-consuming to develop. And it reveals how managers can influence training success by nurturing instructors' careers from hire through job training and evaluation. And it links all training elements into an interactive training system. A wealth of tools and instruments are included to help translate the book's recommendations to immediate action.
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Editorial Reviews

A guide for both experienced and novice instructors of adult training programs, suggesting how to prepare for classes, inspire participation, develop presentation skills, use training aids, and evaluate the course's effectiveness. Annotation c. Book News, Inc., Portland, OR (
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Product Details

  • ISBN-13: 9781555424299
  • Publisher: Wiley, John & Sons, Incorporated
  • Publication date: 3/1/1992
  • Series: Jossey-Bass Management Series
  • Edition description: Older Edition
  • Edition number: 1
  • Pages: 256
  • Product dimensions: 6.22 (w) x 9.31 (h) x 0.88 (d)

Meet the Author

Bob Powers is the former president of Bob Powers & Associates, a consulting firm dedicated to improving human performance in the workplace. A contributor to the seminal Handbook of Human Performance Technology, Powers is a past president of the International Society for Performance Improvement.

William J. Rothwell is a professor of human resource development in the Department of Adult Education, Instructional Systems and Workforce Education and Development in the College of Education of the University Park Campus of The Pennsylvania State University. He has authored, coauthored, edited, or coedited nearly fifty books, including Practicing Organization Development and Mastering the Instructional Design Process.

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Table of Contents

The Author
Pt. 1 Building a Foundation for Excellence
1 Making a Difference; The Impact of Excellent Instructors 3
2 Articulating the Roles and Responsibilities of Instructors 11
3 Selecting Instructors: A Skill-Based Approach 23
4 Communicating Expectations for Instructor Performance 47
Pt. 2 Mastering the Tools of Instructor Excellence: Sixty Standards of Performance
5 Being a Well-Prepared Instructor 57
6 Generating Abundant Classroom Participation 67
7 Building Effective Presentation Skills 86
8 Adhering to Course Content and Sequencing 97
9 Asking and Responding to Questions 106
10 Using Training Aids to Enhance Learning 122
11 Collecting and Making Sense of Evaluation Data 134
Pt. 3 Managing Instructor Excellence
12 Observing Instructors and Providing Feedback 147
13 Recognizing and Rewarding Instructors 171
14 Developing Instructors and Their Careers 182
15 Ensuring the Success of Instructors 206
Appendix: Typical Classroom Problems 217
References 223
Index 225
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