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More About This Textbook
Overview
From their roots in the occupational alcohol programs in the 1940s, human services programs within organizations have grown exponentially. However, the seamless integration of each facet of those expanding programs into a cohesive whole has proven to be a major challenge. This book presents a comprehensive cross-section of experienced professionals who discuss their efforts to fully integrate employee assistance, work/life, and wellness services. This in-depth examination of concepts and practical application of integrated programs in sponsoring organizations provides practical strategies to make your own organization’s human services more useful, and therefore help employees be more productive. The latest research is clearly presented, with a wide-ranging review of current program models in notable organizations that illustrates exactly what is most effective in the field of work-based human services.
This book provides a beneficial perspective on the present state of employee assistance, work/life and wellness services in the workplace, and then takes a detailed look at the economics of integration with a value-benefit analysis. Other chapters include program models at various organizations presented by the professionals fully involved in their implementation. Integration strategies are carefully described for academic settings; external service providers; internal programs; hybrid models; and the public sector. An in-depth critical analysis of integration, its effectiveness, and its real value is presented, along with a chapter on the future of the integration of work-based human services programs. The text is extensively referenced with helpful tables and diagrams to enhance clarity of ideas.
The Integration of Employee Assistance, Work/Life, and Wellness Services examines the unique aspects of integrated programs at:
• University of Arizona
• Johns Hopkins University
• University of California-Berkeley
• Motorola
• Wells Fargo
• Ceridian
• Ernst and Young
• Fairview Hospital
• US House of Representatives, State of Minnesota EAP
• Australia, the United Kingdom, and Europe
This book is essential reading for all Human Relations Professionals particularly those connected with their EAP, work/life, and wellness services, as well as students in related fields.
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Table of Contents
1. Preface: Welfare Capitalism Comes Full Circle Through the Integration of EAPs, Work-Life, and Wellness
CONCEPTUAL MODELS AND MEASUREMENT ISSUES
1. Employee Assistance, Work-Life Effectiveness, and Health and Productivity: A Conceptual Framework for Integration Mary Ellen Gornick and Brenda R. Blair
2. The Business Case for the Integration of Employee Assistance, Work-Life, and Wellness Services: A Literature Review Mark Attridge
3. Health and Productivity Management: The Integration of Health and Wellness into Employee Assistance and Work-Life Programs Michael D. Mulvihill
RESEARCH ON INTEGRATION
4. Research on the Integration of Employee Assistance, Work-Life, and Wellness Services: Past, Present, and Future Patricia A. Herlihy and Mark Attridge
5. Perspectives on the Integration of Employee Assistance and Work-Life Programs: A Survey of Key Informants in the EAP Field David A. Sharar and Edward Hertenstein
INTEGRATION IN ACADEMIC SETTINGS
6. University of Arizona Life and Work Connections: A Synergistic Strategy for Maximizing Whole-Person Productivity over the Employees’ Life-Cycle/Work Cycle Darci A. Thompson and David L. Swihart
7. Johns Hopkins University: Diary of Integration Everett Siegel
8. Responding to Deaths of Faculty, Staff, and Students at UC, Berkeley—An Integrated Approach Carol Hoffman and Bruce Goya
9. Disaster Consequence Management: An Integrated Approach for Fostering Human Continuity in the Workplace Nancy T. Vineburgh, Robert J. Ursano, and Carol S. Fullerton
INTEGRATION BY AN EXTERNAL SERVICE PROVIDER
10. Ceridian’s Experience in the Integration of EAP, Work-Life, and Wellness Programs Brian Kelly, Jean Holbrook, and Ronnie Bragen
INTEGRATION IN INTERNAL PROGRAMS
11. Motorola Drives Strategic Initiatives Through Collaboration and Interdependence Nancy K. Lesch
12. Wells Fargo’s Employee Assistance Consulting Model: How to Be an Invited Guest at Every Table Rick Bidgood, Arne Boudewyn, and Betsy Fasbinder
INTEGRATION IN HYBRID MODELS
13. Ernst & Young’s Assist: How Internal and External Service Integration Created a ’Single Source Solution’ Sandra Turner, Michael Weiner, and Kate Keegan
14. Fairview Alive—An Integrated Strategy for Enhancing the Health and Well-Being of Employees Barbara D. Eischen, Jessica Grossmeier, and Daniel B. Gold
INTEGRATION IN THE PUBLIC SECTOR
15. An Integrated EAP—Defining One’s Place in the Organization: A Perspective from the Internal EAP Side of the Fence Bernard E. Beidel
16. Integration of Occupational Health Services in the Federal Sector Diane Stephenson and Mark Delowery
17. Integrating Employee Assistance Services with Organization Development and Health Risk Management: The State Government of Minnesota Stephen P. Birkland and Adib S. Birkland
INTERNATIONAL PERSPECTIVES OF INTEGRATION
18. Australian Perspectives on the Organizational Integration of Employee Assistance Services Andrea K. Kirk and David F. Brown
19. Work-Life and EAPs in the United Kingdom and Europe: A Qualitative Study of Integration Linda Hoskinson and Stephanie Beer
20. A Social Partnership Approach to Work-Life Balance in the European Union—The Irish Experience Maurice Quinlan
A CRITICAL ANALYSIS AND FUTURE PERSPECTIVE OF INTEGRATION
21. A Commentary on the Integration of EAPs: Some Cautionary Notes from Past and Present Paul M. Roman
22. Perspectives on the Future of Integration Patricia A. Herlihy