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In this book the author presents studies of IQ accounts being only between 4% and 25% of an individual's job success, whereas emotional competence (self-awareness, self-regulation and motivation) is twice as important as purely cognitive abilities in the workplace.La investigación realizada a nivel mundial por The Consortium for Research on Emotional Intelligence in Organizations, arrojó un resultado sorprendente y vinculado a nuestro Cociente de Exito: el mismo se debe un 23% a nuestras capacidades intelectuales, y un 77% a nuestras aptitudes emocionales.
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Goleman investiga el concepto de inteligencia emocional aplicado al trabajo y demuestra que ...