Intelligent Enterprises of the 21st Century

Intelligent Enterprises of the 21st Century

by Gupta
     
 

Business intelligence has always been considered an essential ingredient for success. However, it is not until recently that the technology has enabled organizations to generate and deploy intelligence for global competition. These technologies can be leveraged to create the intelligent enterprises of the 21st century that will not only provide excellent and

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Overview

Business intelligence has always been considered an essential ingredient for success. However, it is not until recently that the technology has enabled organizations to generate and deploy intelligence for global competition. These technologies can be leveraged to create the intelligent enterprises of the 21st century that will not only provide excellent and customized services to their customers, but will also create business efficiency for building relationships with suppliers and other business partners on a long term basis. Creating such intelligent enterprises requires the understanding and integration of diverse enterprise components into cohesive intelligent systems. Anticipating that future enterprises need to become intelligent, Intelligent Enterprises of the 21st Century brings together the experiences and knowledge from many parts of the world to provide a compendium of high quality theoretical and applied concepts, methodologies, and techniques that help diffuse knowledge and skills required to create and manage intelligent enterprises of the 21st century for gaining sustainable competitive advantage in a global environment. This book is a comprehensive compilation of the state of the art vision and thought processes needed to design and manage globally competitive business organizations.

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Product Details

ISBN-13:
9781591401605
Publisher:
IGI Global
Publication date:
07/28/2003
Pages:
358
Product dimensions:
7.00(w) x 10.00(h) x 0.81(d)

Table of Contents

Preface
Ch. IKnowledge Economy and Intelligent Enterprises1
Ch. IIThe Macroeconomic Benefits of Intelligent Enterprises11
Ch. IIIA Comparative Analysis of eBay and Amazon29
Ch. IVKey Determinants of Consumer Acceptance of Virtual Stores: Some Empirical Evidence45
Ch. VNext Generation B2B Commerce Using Software Agents67
Ch. VIBuilding Adaptive e-Business Infrastructure for Intelligent Enterprises92
Ch. VIIThe Evolving e-Business Enterprise Systems Suite106
Ch. VIIIA Framework of Intelligence Infrastructure Supported by Intelligent Agents122
Ch. IXEnterprise Resource Planning for Intelligent Enterprises140
Ch. XNew Challenges in Electronic Payments153
Ch. XIInfrastructure and Policy Frameworks for the Support of Intelligent Enterprises: The Singapore Experience163
Ch. XIIApplication Service Provision: A Technology and Working Tool for Intelligent Enterprises of the 21[superscript st] Century188
Ch. XIIITransforming Small Businesses into Intelligent Enterprises through Knowledge Management222
Ch. XIVFrom Data to Decisions: Knowledge Discovery Solutions for Intelligent Enterprises234
Ch. XVPricing for Intelligent Enterprises: A Strategic Perspective246
Ch. XVILinking E-Commerce Strategies with Organizational and IS/IT Strategies260
Ch. XVIIManaging Operations in the E-Commerce Era: Requirements and Challenges281
Ch. XVIIIE-Business Systems Security for Intelligent Enterprise302
Ch. XIXModern Maintenance Management for Enhancing Organizational Efficiency321
About the Authors333
Index341

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