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Over 450 databased studies attest to the effectiveness of the microskills model in the INTENTIONAL INTERVIEWING AND COUNSELING: FACILITATING CLIENT DEVELOPMENT IN A MULTICULTURAL SOCIETY! The new Fifth Edition of this hallmark text enables students of many backgrounds to master basic skills in a step-by-step fashion, thus rapidly empowering them to conduct a full interviews using only listening skills. Following this, students learn confrontation and influencing skills and by the time the text is completed, students will be able to conduct interviews from several theoretical perspectives: person-centered, decisional interviewing, assertiveness training, and brief solution-oriented counseling. Throughout the text, students are encouraged to examine themselves and to start defining their own personal style and theory of interviewing and counseling.
Before You Start: Ethics and Multicultural Competence. Section I: INTRODUCTION. 1. Toward Intentional Interviewing and Counseling. 2. Attending Behavior: Basic to Communication. SECTION II: HEARING CLIENT STORIES: HOW TO ORGANIZE AN INTERVIEW. 3. Questions: Opening Communication. 4. Observation Skills. 5. Encouraging, Paraphrasing, and Summarizing: Hearing the Client Accurately. 6. Observing and Reflecting Feelings: Fundamental to Client Experiencing. 7. How to Conduct a Complete Interview. Section III: HELPING CLIENTS GENERATE NEW STORIES THAT LEAD TO ACTION: INFLUENCING SKILLS AND STRATEGIES. 8. The Skills of Confrontation: Supporting While Challenging. 9. Focusing the Interview: Exploring the Story from Multiple Perspectives. 10. Eliciting and Reflecting Meaning: Helping Clients Explore Values and Beliefs. 11. Influencing Skills: Six Strategies for Change. Section IV: SKILL INTEGRATION. 12. Skill Integration: Putting it All Together. 13. Integrating Microskills with Theory: Sequencing Skills and Interview Stages. 14. Determining Personal Style and Future Theoretical/Practical Integration.