Intercultural Communication: A Contextual Approach / Edition 1

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Boston, MA 1999 Softcover New Condition Quantity Available: 1. ISBN: 0395937086. ISBN/EAN: 9780395937082. Inventory No: 1560745974.

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Overview

In this fully updated Fourth Edition of Intercultural Communication, author James W. Neuliep provides a clear contextual model (visually depicted by a series of concentric circles) for examining communication within cultural, microcultural, environmental, sociorelational, and perceptual contexts. Beginning with the broadest context—the cultural component of the model—the book progresses chapter by chapter through the model, to the most specific traits of communication, verbal and nonverbal messages. Each chapter focuses on one context and explores the combination of factors within that context, including setting, situation, and circumstances. Highlighting values, ethnicity, physical geography, and attitudes, the book examines means of interaction, including body language, eye contact, and the exchange of words, as well as the stages of relationships, cross-cultural management, intercultural conflict, and culture shock.

Features

  • Features a new chapter on Cross-Cultural Conflict (Chapter 10) that includes discussions of face-negotiation theory, facework and facework strategies, conflict communication styles, and cultural preferences for conflict styles
  • Includes new sections on White/European American culture, an expanded discussion of Arab Americans, new material on Indian culture, and an expanded discussion on Chinese groups and communication, especially as it pertains to the business world
  • Includes new discussion questions at the end of each chapter that ask students to critically think about the chapter material
  • Offers realistic, cross-cultural dialogues throughout the book to demonstrate how key theoreticalconcepts manifest themselves in human interaction.
  • Includes self-assessment instruments that measure concepts such as intercultural communication apprehension, ethnocentrism, individualism, and collectivism to help students understand themselves and evaluate their skill development

Supplements
  • An Instructor's Resources CD that includes PowerPoint® slides, a test bank, suggested activities, and other useful teaching aids is available to qualified instructors

[The book] is designed for college students taking their first course in intercultural communication. The purpose of the book is to introduce students to some of the fundamental topics, theories, concepts, and themes that are the center of the study of international communication. [The book] alerts the student to the importance and necessity of intercultural communication as we enter the dawn of the twenty-first century. [It] defines culture as an accumulated pattern of values, beliefs, and behaviors, shared by an identifiable group of people with a common history and verbal and nonverbal code system. [Then it] focuses on the microcultural context [and] environmental context ... examines the perceptual contexts of the interactions ... discusses the sociorelational context [and] the development of intercultural relationships.... Virtually all of the chapters in this book contain cultural conversations. -Pref.

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Editorial Reviews

Technical Communication
"This text seems perfectly geared to the current generation of highly pragmatic students, who are eager for structure, for information that is organized and repeated for easy assimilation, and for steady readouts on how they are doing." -TECHNICAL COMMUNICATION— Deborah C. Andrews
Technical Communication - Deborah C. Andrews
"This text seems perfectly geared to the current generation of highly pragmatic students, who are eager for structure, for information that is organized and repeated for easy assimilation, and for steady readouts on how they are doing." —TECHNICAL COMMUNICATION
Deandre Poole
"Affordable and reader friendly...In today's multicultural world, it is important to keep in mind the context (setting) when communicating with people from different cultures. This text considers various communication contexts and emphasizes the proper skills needed to effectively communicate. "
Robert Wright
It is an up-to-date presentation of the topic with very helpful student assessments as to where they fit in dealing with each issue. Objectives are clear for every chapter, thus enabling the students to identify what they should be able to know and do after completing each. One of the most helpful resources for faculty who travel and/or teach abroad in preparing them to communicate cross-culturally.
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Product Details

  • ISBN-13: 9780395937082
  • Publisher: Houghton Mifflin Company College Division
  • Publication date: 11/28/1999
  • Edition description: Older Edition
  • Edition number: 1
  • Pages: 381
  • Product dimensions: 7.50 (w) x 9.12 (h) x 0.56 (d)

Meet the Author

James W. Neuliep (Ph.D., University of Oklahoma) conducts research and teaches courses in intercultural communication, communication theory, communication apprehension, ethnocentrism, and research methods at St. Norbert College. In addition to his introductory intercultural communication textbook, he was also written an introductory communication theory textbook, and his research has appeared in many respected journals. He is the former editor of the Journal of Intercultural Communication Research and has served on the editorial boards of Communication Reports, Communication Research Reports, Communication Studies; International and Intercultural Communication, Journal of Communication; Journal of Applied Communication Research; Journal of Social Behavior and Personality; and Communication Quarterly.
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Table of Contents

1 The necessity of intercultural communication 1
2 The cultural context 43
3 The microcultural context 93
4 The environmental context 133
5 The perceptual context 171
6 The socio-relational context 211
7 The verbal code 245
8 The nonverbal code 285
9 Developing intercultural relationships 335
10 Intercultural communication in organizations 375
11 Acculturation and culture shock 415
12 Intercultural competence 441
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