Intercultural Communication: A Contextual Approach / Edition 5

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In this fully updated Fifth Edition of Intercultural Communication, author James W. Neuliep provides a clear contextual circular model for examining communication within cultural, micro-cultural, environmental, socio-relational, perceptual contexts, and verbal and nonverbal codes. The text begins with the broadest context; the cultural component of the model and progresses chapter by chapter through each component of the model. The later chapters then apply the model to the development and maintenance of intercultural relationships, the management of intercultural conflict, intercultural management, intercultural adaptation, culture shock, and intercultural competence.

[The book] is designed for college students taking their first course in intercultural communication. The purpose of the book is to introduce students to some of the fundamental topics, theories, concepts, and themes that are the center of the study of international communication. [The book] alerts the student to the importance and necessity of intercultural communication as we enter the dawn of the twenty-first century. [It] defines culture as an accumulated pattern of values, beliefs, and behaviors, shared by an identifiable group of people with a common history and verbal and nonverbal code system. [Then it] focuses on the microcultural context [and] environmental context ... examines the perceptual contexts of the interactions ... discusses the sociorelational context [and] the development of intercultural relationships.... Virtually all of the chapters in this book contain cultural conversations. -Pref.

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Editorial Reviews

Deandre Poole
"Affordable and reader friendly...In today's multicultural world, it is important to keep in mind the context (setting) when communicating with people from different cultures. This text considers various communication contexts and emphasizes the proper skills needed to effectively communicate."
Robert Wright
It is an up-to-date presentation of the topic with very helpful student assessments as to where they fit in dealing with each issue. Objectives are clear for every chapter, thus enabling the students to identify what they should be able to know and do after completing each. One of the most helpful resources for faculty who travel and/or teach abroad in preparing them to communicate cross-culturally.
Technical Communication
"This text seems perfectly geared to the current generation of highly pragmatic students, who are eager for structure, for information that is organized and repeated for easy assimilation, and for steady readouts on how they are doing." -TECHNICAL COMMUNICATION— Deborah C. Andrews
Technical Communication - Deborah C. Andrews
"This text seems perfectly geared to the current generation of highly pragmatic students, who are eager for structure, for information that is organized and repeated for easy assimilation, and for steady readouts on how they are doing."TECHNICAL COMMUNICATION
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Product Details

  • ISBN-13: 9781412976893
  • Publisher: SAGE Publications
  • Publication date: 9/27/2011
  • Edition description: Fifth Edition
  • Edition number: 5
  • Pages: 488
  • Sales rank: 535,544
  • Product dimensions: 7.40 (w) x 9.00 (h) x 0.90 (d)

Meet the Author

James W. Neuliep (Ph.D., University of Oklahoma) conducts research and teaches courses in intercultural communication, communication theory, communication apprehension, ethnocentrism, and research methodsat St. Norbert College. In addition to his introductory intercultural communication textbook, he was also written an introductory communication theory textbook and his research has appeared in many respected journals. He is the former editorof the Journal of Intercultural Communication Research and has served on the editorial boards of: Communication Studies; Journal of Communication; Journal of Applied Communication Research; Journal of Social Behavior and Personality; Communication Quarterly.

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Table of Contents

1. The Necessity of Intercultural Communication
The Need for Intercultural Communication
Human Communication
Fundamental Assumptions About Intercultural Communication
The Ethics of Intercultural Communication
Chapter Summary • Discussion Questions • Key Terms • References
2. The Cultural Context
An Intercultural Conversation: Individualistic and Collectivistic Cultures
The Pancultural Self
High- and Low-Context Communication
An Intercultural Conversation: High- and Low-Context Cultures
Value Orientations
Power Distance
An Intercultural Conversation: Large and Small Power Distance Cultures
Uncertainty Avoidance
A Theory of Uncertainty Orientation
An Intercultural Conversation: Weak and Strong Uncertainty Avoidance
Chapter Summary • Discussion Questions • Key Terms • References
3. The Microcultural Context
Microcultural Group Status
Muted Microcultural Groups
Microcultures in the United States
Chapter Summary • Discussion Questions • Key Terms • References
4. The Environmental Context
Environments and Information Load
Culture and the Natural Environment
Culture and Natural Disasters
The Built Environment
Cross-Cultural Comparisons of Housing
Monochronic Versus Polychronic Time Orientation
An Intercultural Conversation: Monochronic and Polychronic Cultures
Chapter Summary • Discussion Questions • Key Terms • References
5. The Perceptual Context
Culture and Cognition
An Intercultural Conversation: Stereotyping
Chapter Summary • Discussion Questions • Key Terms • References
6. The Sociorelational Context
Dimensions of Group Variability
Role Relationships
An Intercultural Conversation: Student/Teacher Role Positions
An Intercultural Conversation: Cross-Cultural Role Positions
Sex and Gender Roles Across Cultures
Chapter Summary • Discussion Questions • Key Terms • References
7. The Verbal Code: Human Language
The Relationship Between Language and Culture
The Structure of Human Language
Elaborated and Restricted Codes
Cross-Cultural Communication Styles
An Intercultural Conversation: Direct and Indirect Speaking
An Intercultural Conversation: Personal and Contextual Speaking
An Intercultural Conversation: Instrumental and Affective Speaking
Language and Ethnic Identity
Chapter Summary • Discussion Questions • Key Terms • References
8. The Nonverbal Code
Definitions of Nonverbal Communication
The Relationship Between Verbal and Nonverbal Codes
Channels of Nonverbal Communication
Nonverbal Communication and Dimensions of Cultural Variability
An Intercultural Conversation: Violation of Nonverbal Expectancies
Chapter Summary • Discussion Questions • Key Terms • References
9. Developing Intercultural Relationships
Communication and Uncertainty
Anxiety Uncertainty Management Theory of Effective Communication
Uncertainty Reduction and Intercultural Communication Apprehension
An Intercultural Conversation: Uncertainty Reduction and Sociocommunicative Style
Empathy and Similarity in Relationship Development
Perceptions of Relational Intimacy Across Cultures
Chapter Summary • Discussion Questions • Key Terms • References
10. Intercultural Conflict
Definition of Intercultural Conflict
An Intercultural Conversation: Kim’s Model of Intercultural Conflict
The Concept of Face, Facework, and Communication Conflict Styl
An Intercultural Conversation: Dominating and Third-Party Conflict Styles
The Intercultural Conflict Style Inventory
A Culture-Based Situational Model of Conflict
Individualistic and Collectivistic Approaches to Conflict
Conflict Resolution in High- Versus Low-Context Cultures
Chapter Summary • Discussion Questions • Key Terms • References
11. Intercultural Communication in Organizations
Intercultural Management
An Intercultural Conversation: Clashing Cultural Concepts on the Job
An Intercultural Conversation: Misinterpretation of Common U.S. Phrases
Intercultural Relations
An Intercultural Conversation: Business Communication in the Middle East
Chapter Summary • Discussion Questions • Key Terms • References
12. Acculturation, Culture Shock, and Intercultural Competence
Culture Shock
Intercultural Communication Competence
A Model of Intercultural Competence
An Integrated Model and Measure of Intercultural Communication Competence
Chapter Summary • Discussion Questions • Key Terms • References

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