Intercultural Communication / Edition 4

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In this fully updated Fourth Edition of Intercultural Communication, author James W. Neuliep provides a clear contextual model (visually depicted by a series of concentric circles) for examining communication within cultural, microcultural, environmental, sociorelational, and perceptual contexts. Beginning with the broadest context-the cultural component of the model-the book progresses chapter by chapter through the model, to the most specific traits of communication, verbal and nonverbal messages. Each chapter focuses on one context and explores the combination of factors within that context, including setting, situation, and circumstances. Highlighting values, ethnicity, physical geography, and attitudes, the book examines means of interaction, including body language, eye contact, and the exchange of words, as well as the stages of relationships, cross-cultural management, intercultural conflict, and culture shock.


  • Features a new chapter on Cross-Cultural Conflict (Chapter 10) that includes discussions of face-negotiation theory, facework and facework strategies, conflict communication styles, and cultural preferences for conflict styles
  • Includes new sections on White/European American culture, an expanded discussion of Arab Americans, new material on Indian culture, and an expanded discussion on Chinese groups and communication, especially as it pertains to the business world
  • Includes new discussion questions at the end of each chapter that ask students to critically think about the chapter material
  • Offers realistic, cross-cultural dialogues throughout the book to demonstrate how key theoretical concepts manifest themselves in human interaction.
  • Includes self-assessment instruments that measure concepts such as intercultural communication apprehension, ethnocentrism, individualism, and collectivism to help students understand themselves and evaluate their skill development

[The book] is designed for college students taking their first course in intercultural communication. The purpose of the book is to introduce students to some of the fundamental topics, theories, concepts, and themes that are the center of the study of international communication. [The book] alerts the student to the importance and necessity of intercultural communication as we enter the dawn of the twenty-first century. [It] defines culture as an accumulated pattern of values, beliefs, and behaviors, shared by an identifiable group of people with a common history and verbal and nonverbal code system. [Then it] focuses on the microcultural context [and] environmental context ... examines the perceptual contexts of the interactions ... discusses the sociorelational context [and] the development of intercultural relationships.... Virtually all of the chapters in this book contain cultural conversations. -Pref.

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Product Details

  • ISBN-13: 9781412967709
  • Publisher: SAGE Publications
  • Publication date: 11/1/2008
  • Edition description: Fourth Edition
  • Edition number: 4
  • Pages: 434
  • Product dimensions: 7.30 (w) x 9.00 (h) x 0.70 (d)

Meet the Author

James W. Neuliep (Ph.D., University of Oklahoma) conducts research and teaches courses in intercultural communication, communication theory, communication apprehension, ethnocentrism, and research methodsat St. Norbert College. In addition to his introductory intercultural communication textbook, he was also written an introductory communication theory textbook and his research has appeared in many respected journals. He is the former editorof the Journal of Intercultural Communication Research and has served on the editorial boards of: Communication Studies; Journal of Communication; Journal of Applied Communication Research; Journal of Social Behavior and Personality; Communication Quarterly.

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Table of Contents

1. The Necessity of Intercultural Communication
2. The Cultural Context
3. The Microcultural Context
4. The Environmental Context
5. The Perceptual Context
6. The Sociorelational Context
7. The Verbal Code: Human Language
8. The Nonverbal Code
9. Developing Intercultural Relationships
10. Intercultural Conflict
11. Intercultural Communication in Organizations
12. Acculturation, Culture Shock, and Intercultural Competence

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