Intercultural Communication: A Contextual Approach / Edition 2

Other Format (Print)
Used and New from Other Sellers
Used and New from Other Sellers
from $1.99
Usually ships in 1-2 business days
(Save 97%)
Other sellers (Other Format)
  • All (11) from $1.99   
  • New (2) from $58.77   
  • Used (9) from $1.99   
Sort by
Page 1 of 1
Showing All
Note: Marketplace items are not eligible for any coupons and promotions
Seller since 2008

Feedback rating:



New — never opened or used in original packaging.

Like New — packaging may have been opened. A "Like New" item is suitable to give as a gift.

Very Good — may have minor signs of wear on packaging but item works perfectly and has no damage.

Good — item is in good condition but packaging may have signs of shelf wear/aging or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Acceptable — item is in working order but may show signs of wear such as scratches or torn packaging. All specific defects should be noted in the Comments section associated with each item.

Used — An item that has been opened and may show signs of wear. All specific defects should be noted in the Comments section associated with each item.

Refurbished — A used item that has been renewed or updated and verified to be in proper working condition. Not necessarily completed by the original manufacturer.


Ships from: Chicago, IL

Usually ships in 1-2 business days

  • Standard, 48 States
  • Standard (AK, HI)
Seller since 2015

Feedback rating:


Condition: New
Brand new.

Ships from: acton, MA

Usually ships in 1-2 business days

  • Standard, 48 States
  • Standard (AK, HI)
Page 1 of 1
Showing All
Sort by


In this fully updated Fourth Edition of Intercultural Communication, author James W. Neuliep provides a clear contextual model (visually depicted by a series of concentric circles) for examining communication within cultural, microcultural, environmental, sociorelational, and perceptual contexts. Beginning with the broadest context—the cultural component of the model—the book progresses chapter by chapter through the model, to the most specific traits of communication, verbal and nonverbal messages. Each chapter focuses on one context and explores the combination of factors within that context, including setting, situation, and circumstances. Highlighting values, ethnicity, physical geography, and attitudes, the book examines means of interaction, including body language, eye contact, and the exchange of words, as well as the stages of relationships, cross-cultural management, intercultural conflict, and culture shock.


  • Features a new chapter on Cross-Cultural Conflict (Chapter 10) that includes discussions of face-negotiation theory, facework and facework strategies, conflict communication styles, and cultural preferences for conflict styles
  • Includes new sections on White/European American culture, an expanded discussion of Arab Americans, new material on Indian culture, and an expanded discussion on Chinese groups and communication, especially as it pertains to the business world
  • Includes new discussion questions at the end of each chapter that ask students to critically think about the chapter material
  • Offers realistic, cross-cultural dialogues throughout the book to demonstrate how key theoreticalconcepts manifest themselves in human interaction.
  • Includes self-assessment instruments that measure concepts such as intercultural communication apprehension, ethnocentrism, individualism, and collectivism to help students understand themselves and evaluate their skill development

  • An Instructor's Resources CD that includes PowerPoint® slides, a test bank, suggested activities, and other useful teaching aids is available to qualified instructors

[The book] is designed for college students taking their first course in intercultural communication. The purpose of the book is to introduce students to some of the fundamental topics, theories, concepts, and themes that are the center of the study of international communication. [The book] alerts the student to the importance and necessity of intercultural communication as we enter the dawn of the twenty-first century. [It] defines culture as an accumulated pattern of values, beliefs, and behaviors, shared by an identifiable group of people with a common history and verbal and nonverbal code system. [Then it] focuses on the microcultural context [and] environmental context ... examines the perceptual contexts of the interactions ... discusses the sociorelational context [and] the development of intercultural relationships.... Virtually all of the chapters in this book contain cultural conversations. -Pref.

Read More Show Less

Editorial Reviews

Technical Communication
"This text seems perfectly geared to the current generation of highly pragmatic students, who are eager for structure, for information that is organized and repeated for easy assimilation, and for steady readouts on how they are doing." -TECHNICAL COMMUNICATION— Deborah C. Andrews
Technical Communication - Deborah C. Andrews
"This text seems perfectly geared to the current generation of highly pragmatic students, who are eager for structure, for information that is organized and repeated for easy assimilation, and for steady readouts on how they are doing."TECHNICAL COMMUNICATION
Deandre Poole
"Affordable and reader friendly...In today's multicultural world, it is important to keep in mind the context (setting) when communicating with people from different cultures. This text considers various communication contexts and emphasizes the proper skills needed to effectively communicate."
Robert Wright
It is an up-to-date presentation of the topic with very helpful student assessments as to where they fit in dealing with each issue. Objectives are clear for every chapter, thus enabling the students to identify what they should be able to know and do after completing each. One of the most helpful resources for faculty who travel and/or teach abroad in preparing them to communicate cross-culturally.
Read More Show Less

Product Details

  • ISBN-13: 9780618218547
  • Publisher: Houghton Mifflin Company College Division
  • Publication date: 11/28/2002
  • Edition description: Older Edition
  • Edition number: 2
  • Pages: 395
  • Product dimensions: 7.50 (w) x 9.12 (h) x 0.56 (d)

Meet the Author

James W. Neuliep (Ph.D., University of Oklahoma) conducts research and teaches courses in intercultural communication, communication theory, communication apprehension, ethnocentrism, and research methods at St. Norbert College. In addition to his introductory intercultural communication textbook, he was also written an introductory communication theory textbook, and his research has appeared in many respected journals. He is the former editor of the Journal of Intercultural Communication Research and has served on the editorial boards of Communication Reports, Communication Research Reports, Communication Studies; International and Intercultural Communication, Journal of Communication; Journal of Applied Communication Research; Journal of Social Behavior and Personality; and Communication Quarterly.

Read More Show Less

Table of Contents

1 The necessity of intercultural communication 1
2 The cultural context 43
3 The microcultural context 93
4 The environmental context 133
5 The perceptual context 171
6 The socio-relational context 211
7 The verbal code 245
8 The nonverbal code 285
9 Developing intercultural relationships 335
10 Intercultural communication in organizations 375
11 Acculturation and culture shock 415
12 Intercultural competence 441
Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star


4 Star


3 Star


2 Star


1 Star


Your Rating:

Your Name: Create a Pen Name or

Barnes & Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation


  • - By submitting a review, you grant to Barnes & and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Terms of Use.
  • - Barnes & reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously

    If you find inappropriate content, please report it to Barnes & Noble
    Why is this product inappropriate?
    Comments (optional)