Intercultural Competence: Interpersonal Communication Across Cultures / Edition 5

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Striking a unique balance between skills and theory, Intercultural Competence provides readers with the background and confidence to succeed in today's multicultural environment. Blending both the practical and theoretical, the concrete and abstract, this book is both enjoyable to read and thoroughly researched. By clearly explaining different theories and the significance of cultural patterns and having readers practice what they learn via examples in the book, Intercultural Competence better prepares readers to interact in intercultural relationships. The book also provides a discussion of important ethical and social issues relating to intercultural communication. The authors cover U.S. cultures as well as global cultural issues.

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Editorial Reviews

Chapters on cultural differences in communication, verbal and nonverbal codes, and variations in persuasion focus on practical reasons for understanding people from different cultures, and help undergraduates develop competence in intercultural and interpersonal communication. This second edition highlights health care, education, and business as areas where people from different cultures converge, and contains expanded discussion of ethical and social issues. Annotation c. Book News, Inc., Portland, OR (
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Product Details

  • ISBN-13: 9780205453528
  • Publisher: Pearson
  • Publication date: 5/25/2005
  • Edition description: REV
  • Edition number: 5
  • Pages: 400
  • Product dimensions: 7.48 (w) x 9.08 (h) x 0.64 (d)

Table of Contents



1. Introduction to Intercultural Competence.


The Imperative of Intercultural Competence.

The Challenge of Communicating in an Intercultural World.

2. Culture and Intercultural Communication.


Why Cultures Differ.

Intercultural Communication.

3. Intercultural Communication Competence.

The United States as an Intercultural Community.

Competence and Intercultural Communication.

Basic Tools for Improving Intercultural Competence.


4. Cultural Patterns and Communication: Foundations.

Defining Cultural Patterns.

Components of Cultural Patterns.

Characteristics of Cultural Patterns.

Cultural Patterns and Intercultural Competence.

5. Cultural Patterns and Communication: Taxonomies.

Taxonomies of Cultural Patterns.

Confucian Cultural Patterns.

Cultural Taxonomies and Intercultural Competence.

6. Cultural Identity, Cultural Biases, and Intercultural Communication.

Cultural Identity.

Cultural Biases.

Intercultural Contact.

Becoming an Interculturally Competent Communicator.

Identity, Biases, Contact, and Intercultural Competence.


7. Verbal Intercultural Communication.

The Power of Language in Intercultural Communication.

Definition of Verbal Codes.

Language, Thought, Culture, and Intercultural Communication.

Verbal Codes and Intercultural Competence.

8. Nonverbal Intercultural Communication.

Definition of Nonverbal Codes.

Cultural Universals in Nonverbal Communication.

Cultural Variations in Nonverbal Communication.

Nonverbal Messages in Intercultural Communication.

Synchrony of Nonverbal Communication Codes.

Nonverbal Communication and Intercultural Competence.

9. The Effects of Code Usage in Intercultural Communication.

Preferences in the Organization of Verbal Codes.

Cultural Variations in Persuasion.

Cultural Variations in the Structure of Conversations.

Effects of Code Usage on Intercultural Competence.


10. Intercultural Competence in Interpersonal Relationships.

Cultural Variations in Interpersonal Relationships.

The Maintenance of Face in Interpersonal Relationships.

Improving Intercultural Relationships.

Interpersonal Relationships and Intercultural Competence.

11. Episodes, Contexts, and Intercultural Interactions.

Social Episodes in Intercultural Relationships.

Contexts for Intercultural Communication.

Episodes, Contexts, and Intercultural Competence.

12. The Potential for Intercultural Competence.

The Ethics of Intercultural Competence.

The Perils and Prospects for Intercultural Competence.


Intercultural Films.

Online Resources.



Author Index.

Subject Index.

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  • Anonymous

    Posted December 6, 2011

    Brakes down communication

    I use this book in class. I would enjoy reading it out of class too.

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