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Now in its sixth edition, International Management Behavior continues to help students develop the knowledge, perspective, and skills they need in order to conduct global business successfully. The combination of well-chosen, new and classic cases, as well as a completely revised text, provides excellent exposure to real-life management issues and a field-tested framework for understanding cross-cultural dynamics. A new format allows for greater flexibility and customization of assignments.
For the sixth edition, the structure of the book has been totally revised and the text thoroughly updated to reflect the authors' recent experiences. Material in the original chapters has been expanded and there are new chapters on managing change in global organizations and one on managing global teams and networks. The concept of the global mindset is used as the integrating theme that establishes a framework for the book making it applicable at both individual/team and organization levels. This book continues its tradition and orientation towards managing people from different cultures and managing global organizations to get effective results.
Introduction 1
1 The Global Manager 9
2 Intercultural Effectiveness in International Management 27
3 The MBI Model for High Performance 65
4 Managing Global Teams and Networks 91
Case 1 Monsanto Europe (A) 119
Case 2 Johannes Van Den Bosch Sends an Email 134
Case 3 Disneyland Resort Paris: Mickey Goes to Europe 136
Case 4 Charles Foster Sends an Email (A) 153
Case 5 The Leo Burnett Company Ltd.: Virtual Team Management 157
5 Executing Global Strategy 177
6 Selecting and Developing Global Managers 209
7 Managing Change in Global Organizations 231
Case 6 Blue Ridge Spain 252
Case 7 Global Multi-Products Chile 267
Case 8 Managing Performance at Haier (A) 283
Case 9 Ellen Moore (A): Living and Working in Korea 295
Ch. 8 Competing with Integrity in Global Business: Personal Integrity 313
Ch. 9 Competing with Integrity in Global Business: Corporate Citizenship 343
Case 10 NES China: Business Ethics (A) 356
Case 11 Arla Foods and the Cartoon Crisis (A) 366
Case 12 The Credit Suisse Christian Values Fund 378
Index 395
Overview
Now in its sixth edition, International Management Behavior continues to help students develop the knowledge, perspective, and skills they need in order to conduct global business successfully. The combination of well-chosen, new and classic cases, as well as a completely revised text, provides excellent exposure to real-life management issues and a field-tested framework for understanding cross-cultural dynamics. A new format allows for greater flexibility and customization of ...