International Perspectives on Consumers' Access to Justice

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Consumer protection law in the age of globalization poses new challenges for policy makers. This book provides an international perspective on consumer law and the difficulties encountered by consumers in search of practical remedies and solutions for defective products and services. Leading scholars outline the key problems faced by legislators in different countries seeking to adapt consumer laws to the global marketplace. Topics include standard form contracts; the legal challenges posed by mass infection (such as mad-cow disease and CJD); consumers and services; consumer bankruptcy law; and cross-border transactions.

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Editorial Reviews

From the Publisher
'… an important work. it provides a variety of perspectives on current issues in consumer law, with a focus on access to justice, from different legal systems and from different societies. It also offers a good overview of concerns of the consumer law community related to recent technological and societal development.' Common law World Review
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Product Details

  • ISBN-13: 9780521824323
  • Publisher: Cambridge University Press
  • Publication date: 4/1/2003
  • Pages: 444
  • Product dimensions: 5.98 (w) x 8.98 (h) x 1.14 (d)

Table of Contents

List of contributors; Preface; Table of cases; Table of statutes; 1. Consumers' access to justice: an introduction Charles E. F. Rickett and Thomas G. W. Telfer; Part I. Perspectives on Consumers' Access to Justice: 2. Consumer redress and access to justice Iain Ramsay; 3. Consumer access to justice in common law countries: a survey of the issues from a law and economics perspective Anthony J. Duggan; 4. Rethinking consumer protection policy Michael J. Trebilcock; Part II. Issues in Contract and Tort: 5. Standard form contracts in Europe and North America: one hundred years of unfair terms? Leone Niglia; 6. BSE, CJD, mass infections and the 3rd US Restatement Jane Stapleton; Part III. Services and the Consumer: 7. Services of general interest and European private law Thomas Wilhelmsson; 8. The new Financial Ombudsman Service in the United Kingdom: has the second generation got it right? Rhoda James and Philip Morris; 9. Economic appraisals of rule-making in the new society: why, how, and what does it mean? The challenge for the consumer Jenny Hamilton and Mik Wisniewski; Part IV. Consumer Bankruptcy Law: 10. Access to the discharge in Canadian bankruptcy law and the new role of surplus income: an historical perspective Thomas G. W. Telfer; 11. The death of consumer bankruptcy in the United States Charles Jordan Tabb; Part V. Procedure and Process Issues: 12. Privatisation and power: dispute resolution for the internet Elizabeth G. Thornburg; 13. Armageddon through aggregation? The use and abuse of class actions in international dispute resolution Richard O. Faulk; Part VI. Conflict of Laws Issues: 14. Adapting international private law rules for electronic consumer contracts Lorna E. Gillies; 15. Waving goodbye to conflict of laws? Recent developments in European Union consumer law Axel Halfmeier; Index.

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