Internet E-Mail for Dummies


Is everyone in your office using e-mail but you? When someone asks you what your e-mail address is, do you wish you had an answer that's better than "something or other dot com"? With plenty of jargon-free explanations and easy-to-follow instructions, E-Mail For Dummies, 2nd Edition, has all the information you need to master the technology that has changed the way people communicate. Whether you use Netscape, Internet Explorer, Eudora, Microsoft Exchange, Pine, or even AOL or CompuServe, with this book you'll be...
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Is everyone in your office using e-mail but you? When someone asks you what your e-mail address is, do you wish you had an answer that's better than "something or other dot com"? With plenty of jargon-free explanations and easy-to-follow instructions, E-Mail For Dummies, 2nd Edition, has all the information you need to master the technology that has changed the way people communicate. Whether you use Netscape, Internet Explorer, Eudora, Microsoft Exchange, Pine, or even AOL or CompuServe, with this book you'll be communicating just like the pros in no time.

Inside, find helpful advice on how to

  • Exchange e-mail with anyone by using an online service or the Internet
  • Keep your e-mail private and secure -- even on the Internet
  • Use e-mail to improve communication within your company
  • Discover how to use all of the major e-mail software, including Netscape Messenger, Internet Explorer, Eudora, America Online, and more
  • Use "smileys" and e-mail acronyms like the pros
  • Lower costs by attaching important documents to e-mail messages
  • Decipher Internet e-mail addresses without getting a migraine
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Product Details

  • ISBN-13: 9781568842356
  • Publisher: Wiley, John & Sons, Incorporated
  • Publication date: 4/28/1996
  • Series: For Dummies Series
  • Pages: 408
  • Product dimensions: 7.39 (w) x 9.27 (h) x 1.14 (d)

Table of Contents


Who Are You?
About This Book
How to Use This Book
How This Book Is Organized
Part I: What Is E-Mail All About?
Part II: Using Your Browser for E-Mail
Part III: Using Online Services for E-Mail
Part IV: Using Real E-Mail Programs
Part V: Advanced E-Mail Topics
Part VI: What to Do with E-Mail
Part VII: The Part of Tens
Part VIII: Appendixes
Icons Used in This Book
Feedback, Please
Part I: What Is E-Mail All About?

Chapter 1: A Gentle Introduction to Electronic Mail

What's So Great about E-Mail?
The letter
The telephone
The fax
E-Mail Is the Best of All Worlds, Sort Of
E-mail's unique advantages
E-mail's disadvantages

Chapter 2: Getting Started

Finding a Computer for E-Mail
It Takes Two to E-Mail
Cable TV without the TV
Managing with a modem
Selecting an E-Mail Provider
Value-added online services
Local Internet e-mail providers
Why go with the little guys?
Understanding Your E-Mail Program

Chapter 3: Basic E-Mail Concepts

The Skinny on E-Mail Addresses
Local e-mail addresses
Internet e-mail addresses
Where am I on the Internet?
What's the difference between an e-mail address and a URL?
Using Your E-Mail Program
Where is my mail, anyway?
A five-step program for sending e-mail
Receiving mail
A picture is worth a million bytes

Chapter 4: The Finer Points of E-Mail

The Psychology of E-Mail
E-Mail Etiquette
Subjects and Kings
Sign on the Dotted Line
Managing Addresses
It's 3 p.m. Do You Know Where Your E-Mail Is?
Reading Your Mail Offline
Abbreviations, Smileys, and Emoticons
Smileys and other emoticons
More about Addresses
Domain names
Don't zone out now
Organizational zone names
Brand new zones
Geographic zone names
X.400 addresses
Sending Mail from One Service to Another

Part II: Using Your Browser for E-Mail

Chapter 5: Netscape Mail: It's a Breath Mint AND a Floor Wax!

Setting Up Netscape Navigator Mail
Sending Mail with Netscape Navigator
Receiving Mail with Netscape Navigator
Replying to messages
Forwarding messages
Filing messages
Attaching files
The Navigator Address Book
Using your address book
Editing and adding entries in the address book
Creating address lists
Threading Messages
Netscape Messenger
For your convenience, we've changed everything
Setting up Netscape Messenger
Sending Mail with Messenger
Receiving Mail with Messenger
Replying to messages
Forwarding messages
Filing messages
Attaching files
The Messenger Address Book

Chapter 6: Microsoft Internet Mail: Anything Netscape Can Do, We Can Do Better

Installing Internet Mail and News
Receiving Mail
Sending Mail
Other Mail Tricks
Deleting mail
Replying to mail
Forwarding mail
Filing mail
Using Your Address Book
Adding e-mail addresses
Using address book entries

Part III: Using Online Services for E-Mail

Chapter 7: America Online Mail

Mail It, AOL
Checking for New Mail
Reading Your Mail
Keeping messages
Sending a reply
Forwarding a message
Composing a New Message
Attaching a File to Your Message
Saving a Message on Your Computer
AOL's Address Book
A Cheaper Way to Use AOL
Setting up FlashSessions
Composing e-mail offline
Flashing on AOL
Reading flashed mail

Chapter 8: CompuServe Mail

Introduction to CompuServe Mail
Reading Your Mail the Cheap and Easy Way
Reading Your Mail the Expensive and Easy Way
Using Your Little Black Book
Send it to this guy
Lemme see that book
Get the message?
Send Along This File Too

Part IV: Using Real E-Mail Programs

Chapter 9: La Crème de la Crème: Eudora Light

Light Up Eudora Light
Installing Eudora
Filling in Eudora's blanks
Eusing Eudora
Hello Out There!
When Does Eudora Send the Message?
Here Comes Your Mail!
Getting the mail
Reading the mail
Sending your response
Getting rid of messages
Moving along to the next message
Committing a message to paper
Sharing a message with friends
Oops! This message isn't for me!
Saving Money with Eudora
Checking mail automatically
Getting set to save money
Checking your mail frugally
Kilroy Was Here
Creating your own personal signature
Signing with a flourish

Chapter 10: Fancy Moves with Eudora Light

May I Have a File, Please?
Attaching a file
Including information from a document
Getting an attached file
Eudora's Little Black Book
What's in a nickname?
Making a nickname
Using a nickname
File It, Eudora
Opening a mailbox
Make me a mailbox
Saving a message in a mailbox
Saving a message in a text file
For organizing lots of mail, use folders
Fold me a folder
What is in this folder?
Stuff that mailbox into a folder
Shuffling Messages Automagically Using Filters
Filter it, please
Fooling with filters
You'll Love Her Big Sister, Eudora Pro

Chapter 11: E-Mail à la Carte: Free E-Mail with Juno

So How Do I Get Free E-Mail?
Getting Up and Running with Juno
Jump-Starting Juno
Running Juno
Getting your mail
The Juno window
Replying to a Message
Forwarding a Message
Tossing Messages
Filing Your Messages
Creating a new folder
Moving a message to a folder
Viewing the contents of a folder
Writing a Message
Filling in the details
Checking the spelling of a message
Filing a draft message
Sending a message
Saving a copy of messages you write
Changing your mind about a message
Working with Addresses
Adding a name to the address book
Using the address book to address a message
Dealing with Attachments

Chapter 12: UNIX Mail: Pine

Getting Your Shell Account
Shell Shock: Getting Connected
Yikes! It's UNIX
It's waiting for you
Telling it what to do
Pico?? What's that?
Pico for dummies
Using Pine to Read Your Mail
Do you have mail?
Running Pine
Leaving Pine
Sending messages
Reading your messages
Saving messages
Looking in a folder
Saving messages as text
Printing messages
Creating your own address book
Attaching files to messages
Including text in your message
Attaching files
Decoding attached messages
Other Cool Stuff about UNIX Mail
Sign here
Forward, mail!
Sorry, I'm gone
Your Automatic Secretary
Making the mailboxes
Saying what to sort
Using multiple folders

Chapter 13: Other Popular E-Mail Programs

Outlook 97
Looking out an Outlook window
E-mailing with Outlook
Working with attachments
Exchanging windows
Exchanging e-mail
Exchanging attachments
Pegasus windows
E-mailing with Pegasus
Pegasus attachments

Part V: Advanced E-Mail Topics

Chapter 14: How to Find Someone's E-Mail Address

Where Is Everybody, Anyway?
They won't mind if you give them the finger
Fingering from UNIX
Fingering with Eudora
The giant finger
SLED Corp.'s Four11 Online User Directory
Other directories on the Web
Whois whatzit

Chapter 15: Attaching Your Refrigerator to Your E-Mail Message and Other Technical Stuff

What's a Demon Doing in My Computer?
Tales from the dæmon
It's dead, Jim
More about Headers
What's the Difference between an E-Mail Address and a URL?
IP Addresses
I'm So Attached to You
So how should I send my files?
Mutant Mail
Graphics Formats
Everything else
Lights! Action! Multimedia

Chapter 16: Mailing List Fever

Pen Pals Galore
Sign Me Up!
Yeah, Now What Do I Do?
Automagic Mailing List Service: LISTSERV
Enlisting with LISTSERV
Telling LISTSERV how to behave
Major Major Domo Domo
It's Not a Crock, It's Listproc
Sending Messages to Mailing Lists
Mailing list protocol
Mailing list etiquette
Some Neat Mailing Lists
Internet TourBus
PBS Previews
Dilbert Newsletter
Pen pals
More, More, More Mailing Lists
Starting Your Own Mailing List

Chapter 17: E-Mail Security

How Can Anyone Even See My Mail?
My key is bigger than your key
The keys to the kingdom -- public key cryptography
Sign on the Dotted Line
How do they do that?
Gimme that key
How secure is public key cryptography?
How big should my public key be?
How smart are smart cards for storing my key?
Avoid Talking about Religion or Politics Except...
What are key escrow and GAK?
Why are there domestic and international versions of software?
What can happen if I don't use encryption?
Top Ten E-Mail Security Tips

Chapter 18: Pretty Good Privacy (PGP)

Getting Ready to Use PGP
Getting a current version of PGP that works on your computer
Unpacking and installing PGP on your computer
Making up a good secret pass phrase
Creating your own public and private (secret) keys
Validating your public key
Exchanging public keys with your friends
Key servers at your service
Using PGP
Sending George a secret message
Signing a document
Signing a file separately
Reading encrypted files and verifying signatures
Verifying a separate signature
Can the NSA Crack PGP?

Chapter 19: The Internet by E-Mail

Mailing Many Makes of Files
FTP by Mail
What FTP servers are there?
Archie by Mail
Gopher by Mail

Chapter 20: E-Mail in the Round -- Online Chat

Let's Have a Chat
A Rose by Any Other Name
Ways to chat
Online etiquette
Online chat safety awareness
Chat abbreviations and emoticons
There's trouble -- right here in River City
Chatting on America Online (AOL)
Getting started chatting
There's a room for you
What's my name?
Calling the room police
Whisper in my ear -- instant messages
Meet me in a private room
Who am I? See my profile!
Hi there, buddy!
Sound off
CompuServe Chat (CB Simulator)
Chatting on CompuServe
Pick a nickname
What's on Channel 2?
Calling the channel police
Chatting in private
Who am I? See my profile!
Internet Relay Chat (IRC)
Starting up IRC
A server at your service
Networks of servers
Telling IRC what to do
A channel called #hottub?
How do I join a channel?
How do I leave a channel?
What channels are out there?
Make a name for yourself
Meet me in private
A channel of your very own
Knock three times and tell them John sent you
Calling the channel police
How can I learn more about IRC?

Part VI: What to Do with E-Mail

Chapter 21: Putting E-Mail to Work

Using E-Mail and the Internet to Better Your Business
Reaching the world through e-mail
Preparing employees for the world of e-mail
Working with E-Mail: Changing the Way We Work
Improved project management
Virtual meetings
E-mail timing
Corporate communication
It pays to collaborate
New customers in the mail
Getting help from the outside
E-Mail at the Office
E-mail and the corporate culture
Making e-mail fly
Building teams
Dealing with incompatible programs
The legal status of e-mail signatures
E-Mail on the Road

Chapter 22: E-Mail in Our Lives

E-Mail at Home
Keeping in touch with the family mailing list
Kids at college
E-Mail for Kids
What about all that bad stuff I've been hearing?
Mailing lists for kids and parents
Lists for parents of kids with problems
More mailing lists for kids
Ze E-Mail for ze Lovers
E-Mail for People with Disabilities
E-mail and the hearing impaired
E-mail and the vision-impaired
People with other disabilities
Resources for people with disabilities

Part VII: The Part of Tens

Chapter 23: The Ten Commandments of E-Mail

Chapter 24: Ten Cats and Dogs: Mailing Lists You Can Chew On

Part VIII: Appendixes

Appendix A: Internet Country Codes
Appendix B: Glossary
Appendix C: About the CD


License Agreement

Installation Instructions

IDG Books Worldwide Response Card

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