Internet Reference Support for Distance Learners

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More About This Textbook

Overview

Internet Reference Support for Distance Learners takes a comprehensive look at efforts by librarians and information specialists to provide distance learners with effective services that match those already available on campus. With the development of the World Wide Web and the evolution of Web-based services, reference librarians are adding a human element to the virtual library, blurring the difference between distance learners and traditional users. This unique book examines how they deal with a wide range of related topics, including standards and guidelines, copyright issues, streaming media, and chat and digital references, and presents a historical overview of how reference and instructional services have been delivered to distance users¬óbefore and after the creation of the Internet.
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Product Details

  • ISBN-13: 9780789029379
  • Publisher: Taylor & Francis
  • Publication date: 9/28/2005
  • Pages: 228
  • Product dimensions: 6.00 (w) x 8.60 (h) x 0.80 (d)

Table of Contents

Introduction : providing distance learners with reference services online 1
A historical overview of Internet reference services for distance learners 5
Internet reference services for distance education : guidelines comparison and implementation 19
Academic library Web sites for distance learners in greater western library alliance member institutions 33
Keep IT simple : Internet reference support for distance learners 43
Ask a UT system librarian : a multi-campus chat initiative supporting students at a distance 55
HawkHelp : from chat to a student services portal 81
One school's experience with virtual reference 99
Does anyone need help out there? Lessons from designing online help 115
If you build it, they will come, but then what : a look at issues related to using online course software to provide specialized reference services 135
Open source software to support distance learning library services 147
Integrating library reference services in an online information literacy course : the Internet navigator as a model 159
Copyright and the delivery of library services to distance learners 179
From cameras to camtasia : streaming media without the stress 193
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