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Interpersonal Conflict / Edition 7
     

Interpersonal Conflict / Edition 7

by William W. Wilmot, Joyce L. Hocker, Joyce L. Hocker
 

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ISBN-10: 0073135542

ISBN-13: 9780073135540

Pub. Date: 10/27/2005

Publisher: McGraw-Hill Companies, The

Interpersonal Conflict,fourth edition,introduces students to both the theory and the practice of conflict management by outlining the dynamics of interpersonal conflict as well as strategies for negotiation,bargaining,intervention,and resolution.

Overview

Interpersonal Conflict,fourth edition,introduces students to both the theory and the practice of conflict management by outlining the dynamics of interpersonal conflict as well as strategies for negotiation,bargaining,intervention,and resolution.

Product Details

ISBN-13:
9780073135540
Publisher:
McGraw-Hill Companies, The
Publication date:
10/27/2005
Edition description:
REV
Pages:
384
Product dimensions:
7.30(w) x 9.10(h) x 0.60(d)

Table of Contents

Preface
Acknowledgements
Part One: Conflict Components

Chapter 1: The Nature of Conflict

Chapter 2: Perspectives on Conflict

Chapter 3: Interests and Goals

Chapter 4: Power in Conflict

Chapter 5: Styles and Tactics


Part Two: Intervention

Chapter 6: Emotions in Conflict

Chapter 7: Mapping Your Conflicts

Chapter 8: Interpersonal Negotiation

Chapter 9: Third-Party Intervention

Chapter 10: Forgiveness and Reconciliation
Appendix
References
Name Index
Subject Index

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