Interpersonal Relationships: Professional Communication Skills for Nurses

Interpersonal Relationships: Professional Communication Skills for Nurses

by Elizabeth Arnold, Kathleen U. Boggs
     
 

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This leading text offers practical guidance for effective interactions with clients, families, and professional colleagues — making it the definitive source on communication skills for nurses. This fourth edition uses a synthesis of proven communication strategies and principles drawn from nursing, psychology, and related theoretical frameworks. It also offers

Overview

This leading text offers practical guidance for effective interactions with clients, families, and professional colleagues — making it the definitive source on communication skills for nurses. This fourth edition uses a synthesis of proven communication strategies and principles drawn from nursing, psychology, and related theoretical frameworks. It also offers numerous experiential exercises.

• Numerous exercises in a procedural format are included throughout to offer readers the opportunity to practice, observe, and critically evaluate their communication skills and those of others.
Case Examples create empathy for clients' perspectives and needs, and serve as a springboard for discussion.
• Critical thinking content is highlighted in the chapter on Clinical Judgement: Applying Critical Thinking and Ethical Decision Making and is applied throughout in exercises.
• A consistent organization introduces basic concepts first, followed by applications, and more emphasis on assessment.
• Communication is discussed across the lifespan.
• Communicating with clients with special needs is addressed in chapters on Communicating with Clients Experiencing Communication Deficits, Communicating with Clients in Stressful Situations, and Communicating with Clients in Crisis.
• The chapter on Communicating with Other Health Professionals promotes successful collaboration with representatives of a variety of health care disciplines.
• Humor, gender, and touch as they relate to interpersonal communication are discussed.
• The glossary provides detailed definitions of communication-related terminology used in the text

• Ethical Dilemma Boxes within each chapter highlight ethical dilemmas in interpersonal relationships.
• Completely updated and revised content is included on standards of documentation, new computerized technical information systems, NIC and NOC, and how to utilize these tools to provide clear written communication to other health professionals.
• Information on Healthy People 2010 has been added.
• Updated references include current and classic sources, as well as Internet resources for additional information.

Editorial Reviews

Doody's Review Service
Reviewer: Marilyn Sample, B.S. and M.S.(Indiana State University)
Description: This book provides current and relevant information to assist nurses in communicating with individuals, groups, families, colleagues, and clients with specific special needs. The previous edition was published in 1999.
Purpose: The authors' objectives are to provide a "theory and practice basis for interactions among nurse, client, and health care system related to each client's health and well-being." The fourth edition "has been revised to reflect current trends in health care...." The authors accomplish their objectives by updating the reference lists and revising the book appropriately. A new feature of this book is that each chapter ends with a box containing an ethical dilemma from the authors' own nursing experiences. The boxes, along with the various tables and numerous practice exercises add to relevance of this book.
Audience: This book is an important resource for practicing nurses, nursing educators, and nursing students. The psychosocial focus of the book presents various concepts and theories that are relevant to any practice area or clinical course in a nursing curriculum. The authors' credentials and their appointments suggest that they are credible authorities in the subject matter.
Features: The book presents relevant theoretical perspectives foundational to understanding such topics as self-concept, ethical decision making, the nurse-client relationship, and therapeutic communication. It devotes chapters to conflict resolution, the impact of a person's culture on communication and the concept of health teaching. Each chapter ends with the presentation of an ethical dilemma from the authors' own nursing experiences. There are also many realistic client case examples in most chapters which enrich the reader's understanding of the content. The pages of the book are formatted well and the use of various hues of blue in contrast to the white pages is eye-pleasing.
Assessment: This is a valuable resource containing the presentation of theory written at level that can be utilized by any nurse in any practice area. There is an appropriate use of photographs, tables, boxes, diagrams, practice exercises and case studies that help the reader assimilate the information and apply it to client situations and needs. The authors are correct to write a fourth edition in order to accommodate the need of readers to update their knowledge base due to the changes in the provision of health care.
From the Publisher
This is a valuable resource containing the presentation of theory written at a level that can be utilized by any nurse in any practice area. There is an appropriate use of photographs, tables, boxes, diagrams, practice exercises, and case studies that help the reader assimilate the information and apply it to client situations and needs.

Product Details

ISBN-13:
9780721666846
Publisher:
Elsevier Health Sciences
Publication date:
10/28/1994
Edition description:
2nd ed
Pages:
590
Product dimensions:
7.48(w) x 9.06(h) x (d)

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