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From The CriticsReviewer: Isabelita Z. Guiao, BSN, RN, PhD (University of Texas Health Sciences Center at San Antonio)
Description: This is a refresher reference on the interpersonal skills expected of professional healthcare providers in diverse clinical settings. It highlights clinical issues and interventions with clients from various developmental stages using three classic approaches: psychodynamic, behavioral, and person-centered.
Purpose: This book seeks to fill a gap for healthcare workers and nurses undertaking Project 2000 courses. It invigorates awareness of the clinician's day-to-day experience, underscored by theoretical considerations.
Audience: The audience is nurses and other healthcare professionals. It is appropriate for healthcare students learning competency in interpersonal skills or clinicians who want to hone their skills.
Features: It covers the need for interpersonal skills, the main tenets of the three recognized theoretical frameworks, life span issues, theoretical underpinnings of various psychiatric symptoms and behaviors, and cultural and spiritual issues. The book effectively uses vignettes, diagrams, and tables for illustration. Unfortunately, basic approaches to hallucinating and depressed patients are left out of the chapter on mental healthcare. Likewise, some classic references are excluded and others could be more recent.
Assessment: This book is skillfully designed to deliver complex material in a succinct, coherent, interesting, and (more importantly) synthesized fashion. The use of vignettes throughout effectively underscores the dynamic nature of the interpersonal encounter and at the same time makes the book user-friendly. I am not aware of another book on the subject of interpersonal skills that does what this one accomplishes in only 160 pages.