Interpersonal Social Work Skills for Community Practice

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This text describes the essential interpersonal skills that social workers need in community practice and helps students to cultivate them. Drawing from empirical literature on community social work practice and the author's own experience working with community organizers, the book focuses on developing the macro-level skills that are especially useful for community organizing. It covers relationship-building, interviewing, recruitment, community assessment, facilitating group decision-making and task planning, creating successful interventions, working with organizations, and program evaluation, along with examples of specific applications. The text is linked to the competencies outlined in EPAS and values identified in the NASW Code of Ethics.

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Product Details

  • ISBN-13: 9780826108111
  • Publisher: Springer Publishing Company, Incorporated
  • Publication date: 7/23/2012
  • Edition description: New Edition
  • Pages: 512
  • Sales rank: 587,063
  • Product dimensions: 8.90 (w) x 5.90 (h) x 1.20 (d)

Meet the Author

Donna Hardina, MSW, PhD, is a Professor in the Department of Social Work Education at California State University-Fresno. Her practice experience includes case advocacy, community organization, and nonprofit management. Dr. Hardina has written extensively on nonprofit management, community organization, and social welfare policy. She is the author of An Empowering Approach to Managing Social Service Organizations (2006), Analytical Skills for Community Organization Practice (2002), and numerous journal articles.

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Table of Contents



Chapter 1 Introduction: The Application of Interpersonal Skills in Community Practice


Chapter 2 Entering the Community and Using Interviewing Skills to Find Out About People

Chapter 3 Recruiting Potential Participants

Chapter 4 Developing Relationships and Partnerships with Formal Organizations


Chapter 5 Using Dialogue, Story-telling, and Structured Group Work Techniques to Identify Community Problems

Chapter 6 Engaging Participants in the Discovery, Assessment, and Documentation of Community Strengths and Problems

Chapter 7 Facilitating Leadership Development and Group Decision-making: Encouraging Public Participation and Engaging Constituents in the Development of Action Plans

Chapter 8 Taking Action: Group Processes for Implementing Action Campaigns


Chapter 9 Working with Constituent Groups to Critically Reflect and Engage in Dialogue on the Process and Outcomes of Action Plans

Chapter 10 Discovering Whether and Why the Action Worked: Using Participatory


Chapter 11 Using Interpersonal Skills to Advocate for Legislation

Chapter 12 Interpersonal Skills for Community Building

Chapter 13 Supervision

Chapter 14 Interpersonal Skills in a Global Context: Advocating for Human Rights

Chapter 15 Future Directions in Community Organizing: Where Do We Go From Here?



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