Intervention Resource Guide: 50 Performance Improvement Tools / Edition 1

Intervention Resource Guide: 50 Performance Improvement Tools / Edition 1

by Danny G. Langdon, Kathleen S. Whiteside, Monica M. McKenna
     
 

Your performance improvement toolbox!You want to be able to:

  • Increase your awareness of various performance improvement options
  • Propose an intervention or a series of interventions to eliminate a performance gap
  • Select interventions systematically
  • Learn how to implement interventions more effectively . . . and more!
Here's your toolbox.

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Overview

Your performance improvement toolbox!You want to be able to:

  • Increase your awareness of various performance improvement options
  • Propose an intervention or a series of interventions to eliminate a performance gap
  • Select interventions systematically
  • Learn how to implement interventions more effectively . . . and more!
Here's your toolbox. Interventions are the tools that you can use to effect changes in performance. While many other resources have identified the importance of interventions as performance tools, and some resources have even singled out select interventions that might be used to drive improvement at an organization, no other resource has offered you so many interventions.
  • How would a 360-degree-feedback program improve your organization?
  • How could you design communication, leadership, and mentoring programs?
  • When should you improve your compensation systems and employee orientations?
  • How could you maximize the effectiveness of job aids and on-the-job training?
This resource not only answers those questions-and many others-but also gives you the field-tested tools you need to produce measurable modifications in performance. You'll be able to solve a host of operational dilemmas! Don't worry about how to face performance problems. Just grab your toolbox and go! The Intervention Resource Guide has the tools you've waited for. First, these experienced editors tell you how to select and implement interventions. Then you get a huge array of fifty interventions designed by the top practitioners in the field. In keeping with the central tenets of human performance technology, all of these interventions are designed to prompt measurable changes at your organization. You'll have an easier time justifying why you're doing what you're doing than ever before!Among the many leading contributors to this one-of-a-kind resource are:
  • Jean Barbazette
  • Dale M. Brethower
  • Gloria Gery
  • Roger Kaufman
  • Danny Langdo

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Product Details

ISBN-13:
9780787944018
Publisher:
Wiley
Publication date:
02/12/1999
Pages:
416
Sales rank:
1,090,524
Product dimensions:
9.25(w) x 7.50(h) x 0.86(d)

Table of Contents

Preface.

Introduction: Interventions: Their Place and Use in HumanPerformance Technology.

How to Use This Resource.

INTRODUCTION TO INTERVENTION SELECTION AND IMPLEMENTATION.

Selecting Interventions (D. Langdon).

Implementing Interventions (K. Whiteside).

THE INTERVENTIONS.

Matrix of Interventions.

360-Degree Feedback (K. Nowack).

Accelerated Learning (D. Meier).

Action Learning (M. Marquardt).

Assessment Centers (W. Bobrow).

Automated Resume Tracking System (E. Kaminski).

Challenge Education (S. Thiagarajan).

Change Style Preference Models (W. Musselwhite & R.Ingram).

Cognitive Ergonomics (L. Kearny & P. Smith).

Communication (J. Swenson).

Compensation Systems (C. Beeman).

Competency Modeling (D. Dubois).

Conflict Management (L. Hart).

Critical Thinking Systems (R. Wells).

Cultural Change (E. Schein).

Customer Feedback (R. Zemke).

Electronic Performance Support System (EPSS) (G. Gery & L.Jezsik).

Employee Orientation (J. Barbazette).

Expert Systems (F. Estes).

Flowcharts (R. Swanson).

Fluency Development (C. Binder).

Human Resource Information Systems (HRIS) (S. Bristol).

Job Aids (D. Langdon).

Leadership Development Programs (C. McCauley).

Learner-Controlled Instruction (F. Wydra & M. McKenna).

Leveraging Diversity (J. O'Mara).

Mentoring/Coaching (M. Murray).

Motivation Systems (R. Clark).

Needs Assessment (R. Kaufman & R. Watkins).

On-the-Job Training (OJT) (W. Rothwell).

Organizational Development (J. Ford).

Organizational Scan (S. Jackson & D. Tosti).

Outplacement (R. Robinson).

Partnering Agreements (J. Sujansky).

Performance Analysis (D. Brethower).

Performance Appraisal (B. Desautels).

Performance Management (T. Amano).

Policies and Procedures (K. Whiteside).

Process Mapping (D. Langdon).

Recognition Programs (B. Nelson.

Reengineering (S. Stalick).

Results-Based Management (J. Alden).

Safety Management (K. Sloat).

Simulation (S. Thiagarajan).

Strategic Planning and Visioning (R. Kaufman & R.Watkins).

Structured Writing (R. Horn).

Team Performance (J. Woods).

Teaming (D. Mackin).

Training (D. Langdon).

Usability Assessments (E. Weiss).

Work Group Alignment (K. Whiteside).

About the Editors.

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