Intervention Resource Guide: 50 Performance Improvement Tools / Edition 1

Paperback (Print)
Used and New from Other Sellers
Used and New from Other Sellers
from $1.99
Usually ships in 1-2 business days
(Save 97%)
Other sellers (Paperback)
  • All (24) from $1.99   
  • New (7) from $53.40   
  • Used (17) from $1.99   

Overview

Your performance improvement toolbox!

You want to be able to:

  • Increase your awareness of various performance improvement options
  • Propose an intervention or a series of interventions to eliminate a performance gap
  • Select interventions systematically
  • Learn how to implement interventions more effectively . . . and more!

Here's your toolbox. Interventions are the tools that you can use to effect changes in performance. While many other resources have identified the importance of interventions as performance tools, and some resources have even singled out select interventions that might be used to drive improvement at an organization, no other resource has offered you so many interventions.

  • How would a 360-degree-feedback program improve your organization?
  • How could you design communication, leadership, and mentoring programs?
  • When should you improve your compensation systems and employee orientations?
  • How could you maximize the effectiveness of job aids and on-the-job training?

This resource not only answers those questions-and many others-but also gives you the field-tested tools you need to produce measurable modifications in performance. You'll be able to solve a host of operational dilemmas!

Don't worry about how to face performance problems. Just grab your toolbox and go! The Intervention Resource Guide has the tools you've waited for.

First, these experienced editors tell you how to select and implement interventions. Then you get a huge array of fifty interventions designed by the top practitioners in the field. In keeping with the central tenets of human performance technology, all of these interventions are designed to prompt measurable changes at your organization. You'll have an easier time justifying why you're doing what you're doing than ever before!

Among the many leading contributors to this one-of-a-kind resource are:

  • Jean Barbazette
  • Dale M. Brethower
  • Gloria Gery
  • Roger Kaufman
  • Danny Langdon
  • Bob Nelson
  • William J. Rothwell
  • Edgar H. Schein
  • Sivasailam "Thiagi" Thiagarajan
  • Donald Tosti
  • Kathleen Whiteside
  • Ron Zemke . . . and many others!

You'll get what you need for:

  • action learning
  • competency modeling
  • conflict management
  • customer feedback
  • diversity management
  • electronic performance support systems (EPSS)
  • performance appraisal
  • strategic planning
  • teaming . . . and much more!
All these resources are field-tested and formulated for fast implementation.

You've heard about performance improvement and human performance technology. They have sounded promising. But you weren't fully sure what an intervention was, how to select one, or how to implement one. Now you know! Intervention Resource Guide is your performance improvement toolbox.

About the Editors
Danny G. Langdon is the author of six books in the field of instructional and performance technology, has written chapters for ten other books, and has published many articles. He is a past international president of the International Society for Performance Improvement (ISPI) and has received three international awards from ISPI for innovative contributions to the field of performance technology.

Kathleen S. Whiteside has more than twenty-five years of experience in the field of training and performance improvement, including several years as corporate director of human resources for a large service organization. She is a past international president of ISPI and the author of several articles on human performance.

Monica M. McKenna is a senior consultant with Performance International as well as the principal consultant of her own performance improvement consulting firm.

Read More Show Less

Editorial Reviews

Booknews
A hands-on resource for improving productivity through the application of human performance technology (HPT), also known as management skills. The authors provide discussion of the process of selecting and implementing various approaches, then set forth 50 different interventions, from "360-degree feedback" and "challenge education" to flowcharts and mentoring. Annotation c. Book News, Inc., Portland, OR (booknews.com)
Read More Show Less

Product Details

  • ISBN-13: 9780787944018
  • Publisher: Wiley
  • Publication date: 2/12/1999
  • Edition number: 1
  • Pages: 416
  • Product dimensions: 9.25 (w) x 7.50 (h) x 0.86 (d)

Meet the Author

DANNY G. LANGDON is the author of six books in the field of instructional and performance technology, has written chapters for ten other books, and has published many articles. He is a past international president of the International Society for Performance Improvement (ISPI) and has received three international awards from ISPI for innovative contributions to the field of performance technology. KATHLEEN S. WHITESIDE has more than twenty-five years of experience in the field of training and performance improvement, including several years as corporate director of human resources for a large service organization. She is a past international president of ISPI and the author of several articles on human performance. MONICA M. MCKENNA is a senior consultant with Performance International as well as the principal consultant of her own performance improvement consulting firm.

Read More Show Less

Table of Contents

Preface.

Introduction: Interventions: Their Place and Use in Human Performance Technology.

How to Use This Resource.

INTRODUCTION TO INTERVENTION SELECTION AND IMPLEMENTATION.

Selecting Interventions (D. Langdon).

Implementing Interventions (K. Whiteside).

THE INTERVENTIONS.

Matrix of Interventions.

360-Degree Feedback (K. Nowack).

Accelerated Learning (D. Meier).

Action Learning (M. Marquardt).

Assessment Centers (W. Bobrow).

Automated Resume Tracking System (E. Kaminski).

Challenge Education (S. Thiagarajan).

Change Style Preference Models (W. Musselwhite & R. Ingram).

Cognitive Ergonomics (L. Kearny & P. Smith).

Communication (J. Swenson).

Compensation Systems (C. Beeman).

Competency Modeling (D. Dubois).

Conflict Management (L. Hart).

Critical Thinking Systems (R. Wells).

Cultural Change (E. Schein).

Customer Feedback (R. Zemke).

Electronic Performance Support System (EPSS) (G. Gery & L. Jezsik).

Employee Orientation (J. Barbazette).

Expert Systems (F. Estes).

Flowcharts (R. Swanson).

Fluency Development (C. Binder).

Human Resource Information Systems (HRIS) (S. Bristol).

Job Aids (D. Langdon).

Leadership Development Programs (C. McCauley).

Learner-Controlled Instruction (F. Wydra & M. McKenna).

Leveraging Diversity (J. O'Mara).

Mentoring/Coaching (M. Murray).

Motivation Systems (R. Clark).

Needs Assessment (R. Kaufman & R. Watkins).

On-the-Job Training (OJT) (W. Rothwell).

Organizational Development (J. Ford).

Organizational Scan (S. Jackson & D. Tosti).

Outplacement (R. Robinson).

Partnering Agreements (J. Sujansky).

Performance Analysis (D. Brethower).

Performance Appraisal (B. Desautels).

Performance Management (T. Amano).

Policies and Procedures (K. Whiteside).

Process Mapping (D. Langdon).

Recognition Programs (B. Nelson.

Reengineering (S. Stalick).

Results-Based Management (J. Alden).

Safety Management (K. Sloat).

Simulation (S. Thiagarajan).

Strategic Planning and Visioning (R. Kaufman & R. Watkins).

Structured Writing (R. Horn).

Team Performance (J. Woods).

Teaming (D. Mackin).

Training (D. Langdon).

Usability Assessments (E. Weiss).

Work Group Alignment (K. Whiteside).

About the Editors.

Read More Show Less

Customer Reviews

Be the first to write a review
( 0 )
Rating Distribution

5 Star

(0)

4 Star

(0)

3 Star

(0)

2 Star

(0)

1 Star

(0)

Your Rating:

Your Name: Create a Pen Name or

Barnes & Noble.com Review Rules

Our reader reviews allow you to share your comments on titles you liked, or didn't, with others. By submitting an online review, you are representing to Barnes & Noble.com that all information contained in your review is original and accurate in all respects, and that the submission of such content by you and the posting of such content by Barnes & Noble.com does not and will not violate the rights of any third party. Please follow the rules below to help ensure that your review can be posted.

Reviews by Our Customers Under the Age of 13

We highly value and respect everyone's opinion concerning the titles we offer. However, we cannot allow persons under the age of 13 to have accounts at BN.com or to post customer reviews. Please see our Terms of Use for more details.

What to exclude from your review:

Please do not write about reviews, commentary, or information posted on the product page. If you see any errors in the information on the product page, please send us an email.

Reviews should not contain any of the following:

  • - HTML tags, profanity, obscenities, vulgarities, or comments that defame anyone
  • - Time-sensitive information such as tour dates, signings, lectures, etc.
  • - Single-word reviews. Other people will read your review to discover why you liked or didn't like the title. Be descriptive.
  • - Comments focusing on the author or that may ruin the ending for others
  • - Phone numbers, addresses, URLs
  • - Pricing and availability information or alternative ordering information
  • - Advertisements or commercial solicitation

Reminder:

  • - By submitting a review, you grant to Barnes & Noble.com and its sublicensees the royalty-free, perpetual, irrevocable right and license to use the review in accordance with the Barnes & Noble.com Terms of Use.
  • - Barnes & Noble.com reserves the right not to post any review -- particularly those that do not follow the terms and conditions of these Rules. Barnes & Noble.com also reserves the right to remove any review at any time without notice.
  • - See Terms of Use for other conditions and disclaimers.
Search for Products You'd Like to Recommend

Recommend other products that relate to your review. Just search for them below and share!

Create a Pen Name

Your Pen Name is your unique identity on BN.com. It will appear on the reviews you write and other website activities. Your Pen Name cannot be edited, changed or deleted once submitted.

 
Your Pen Name can be any combination of alphanumeric characters (plus - and _), and must be at least two characters long.

Continue Anonymously
Sort by: Showing 1 Customer Reviews
  • Anonymous

    Posted September 20, 2000

    Invaluable Tool for Consultants

    Langdon has managed to condense the top 50 most common intervention tools to create a fantastic reference book. A must have for any consultant!

    Was this review helpful? Yes  No   Report this review
Sort by: Showing 1 Customer Reviews

If you find inappropriate content, please report it to Barnes & Noble
Why is this product inappropriate?
Comments (optional)