Interviewing: Principles and Practices / Edition 2

Interviewing: Principles and Practices / Edition 2

by Charles J. Stewart, William B. Cash
     
 

The most widely-used text for the interviewing course, Interviewing: Principles and Practices offers comprehensive coverage of a wide range of interviews. It provides the most thorough treatment of the basics of interviewing, including the complex interpersonal communication process, types and uses of questions, and the structuring of interviews from opening to… See more details below

Overview

The most widely-used text for the interviewing course, Interviewing: Principles and Practices offers comprehensive coverage of a wide range of interviews. It provides the most thorough treatment of the basics of interviewing, including the complex interpersonal communication process, types and uses of questions, and the structuring of interviews from opening to closing. Relevant theory is carefully integrated as a foundation for the practical aspects of interviewing-for both the interviewer and the interviewee. The 12th edition of Interviewing continues to reflect the growing sophistication with which interviewing is being approached, the ever-expanding body of research on all types of interview settings, recent interpersonal communication theory, and the effect of equal opportunity laws on interviewing practices.

Product Details

ISBN-13:
9780697041494
Publisher:
McGraw-Hill Higher Education
Publication date:
01/01/1978
Pages:
320

Table of Contents

An introduction to interviewing1
The essential elements of interviews1
A relational form of communication4
Electronic interviews7
An interpersonal communication process15
Two parties in the interview15
Interchanging roles during interviews15
Perceptions of interviewer and interviewee18
Communication interactions20
Feedback29
The interview situation33
Questions and their uses47
Open and closed questions48
Primary and secondary questions51
Neutral and leading questions57
Common question pitfalls60
Structuring the interview69
Opening the interview69
The body of the interview76
Closing the interview84
The probing interview95
Preparing the interview95
Selecting interviewees and interviewers99
Conducting the interview102
Preparing the report or story113
The interviewee in the probing interview114
The survey interview125
Purpose and research125
Structuring the interview127
Survey questions129
Selecting interviewees138
Selecting and training interviewers141
Conducting survey interviews143
Coding, tabulation, and analysis145
The respondent in survey interviews147
The recruiting interview157
Recruiting in a rapidly changing world157
Preparing the recruiting effort159
Obtaining and reviewing information on applicants166
Structuring the interview170
Conducting the interview173
Evaluating the interview180
The employment interview191
Where are the jobs?192
Analyzing yourself192
Doing your homework194
Conducting the search199
Preparing credentials204
Creating a favorable first impression214
Answering questions217
Asking questions224
The closing227
Evaluation and follow-up227
The performance interview237
New visions for new organizations238
Preparing for the performance interview239
Selecting an appropriate review model243
Conducting the performance review interview251
The employee in the performance review255
The performance problem interview256
The persuasive interview : the persuader269
Five interrelated conditions for persuasion269
The ethics of persuasion270
Analyzing the interviewee271
Studying the situation274
Researching the issue275
Planning the interview276
Structuring the interview279
Conducting the interview285
The persuasive interview : the persuadee301
Be a responsible participant301
Be an informed participant303
Be a critical participant308
Be an active participant311
The counseling interview319
Preparing for the counseling interview319
Structuring the interview323
Conducting the interview327
The health care interview341
Changing views on the health care interview341
Creating a collaborative relationship343
Opening the interview347
Getting information349
Giving information353
Counseling and persuading357

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