Introducing Decision Support Systems

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The advent of powerful yet user-friendly computer packages based on mathematical and logical models has enabled management tools (Decision Support Systems) to be made available more widely than ever before. These systems are defined as 'any computer-based system that helps managers to be better at tackling problems'. Paul Finlay's book, now in its second edition, first establishes a framework for the use of decision support systems by providing a review of the nature of managerial work and of business problems, ...
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More About This Book

Overview

The advent of powerful yet user-friendly computer packages based on mathematical and logical models has enabled management tools (Decision Support Systems) to be made available more widely than ever before. These systems are defined as 'any computer-based system that helps managers to be better at tackling problems'. Paul Finlay's book, now in its second edition, first establishes a framework for the use of decision support systems by providing a review of the nature of managerial work and of business problems, with particular emphasis on planning and control. Few assumptions are made about the reader's prior knowledge. Separate chapters on the tools, techniques and methodologies associated with each type of decision support system. The software packages that support these systems are also discussed. This new edition is updated throughout. In particular there is a new chapter on the human-computer interface and the vital question of measuring the success of decision support systems is given full treatment. Concludes with a discussion of the relationship between expert systems and decision support systems, and a brief look at future developments. Introducing Decision Support Systems is aimed at advanced undergraduate and postgraduate students in schools of management, business studies and computing. It will also be extremely relevant to professionals dealing with decision support systems, e.g. accountants, managers and IT staff.
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Product Details

  • ISBN-13: 9781855543140
  • Publisher: Wiley, John & Sons, Incorporated
  • Publication date: 1/1/1900
  • Edition number: 2
  • Pages: 274

Table of Contents

Acknowledgements
Introduction
1 The Nature of Managerial Work and of Business Problems 1
2 Planning and Control: Models and Systems 13
3 Towards a Definition of Decision Support Systems 29
4 Types of Decision Support System 43
5 Data Retrieval Systems 59
6 Extrapolatory Systems 71
7 Preference Determination Systems 109
8 Scenario Development Systems 123
9 Group Decision Support Systems 139
10 The Human-computer Interface 157
11 Measures of Success for Decision Support Systems 169
12 Developing Decision Support Systems 185
13 Validation of Decision Support Systems 209
14 Metasystems 221
15 Expert Systems 231
16 The Future of Decision Support Systems 245
Appendices
Index
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