Introducing Management: A Development Guide

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A concise and easy-to-read summary of the principles and practice of management for team leaders and line managers.

Introducing Management defines the scope of the management task and breaks it down to clarify and explain the full range of management responsibilities: Managing in Context - an introduction to the management role, setting it in the context of the whole organization and responsibilities for the new manager; Managing People - how to motivate people, lead and ...

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Introducing Management

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Overview

A concise and easy-to-read summary of the principles and practice of management for team leaders and line managers.

Introducing Management defines the scope of the management task and breaks it down to clarify and explain the full range of management responsibilities: Managing in Context - an introduction to the management role, setting it in the context of the whole organization and responsibilities for the new manager; Managing People - how to motivate people, lead and delegate and manage teams to improve performance and successfully manage change; Managing Activities - adding value to inputs to meet customer needs, how to plan and organise the workplace to make improvements; Managing Information - how to acquire accurate, timely and relevant information for the basis of quality management decisions; Managing Resources - a guide to all you need to know about financial information, budgeting and stock control.
This is the standard classification of management responsibilities adopted by most competence-based frameworks.

• Successful introductory management textbook which provides a comprehensive overview of the key management functions & responsibilities
• Fully revised & updated, closely linked to Level 3 S/NVQ in Management
• Uses case studies & workplace activities to help readers understand how management principles are applied in practice

Audience: First line managers, team leaders - studying for Level 3 Management qualification (Introductory & Full Certificate) + S/NVQ at level 3. Training Providers.

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Product Details

  • ISBN-13: 9780750659208
  • Publisher: Taylor & Francis
  • Publication date: 10/15/2003
  • Edition description: REV
  • Edition number: 2
  • Pages: 368

Meet the Author

Has extensive management and training experience in both public and private sector organisations, including the design and delivery of training solutions and material. She is co-director of the Learning Approach, a training and resource consultancy specialising in developing managers.

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Read an Excerpt

Essential guide to the principles & practice of management for anyone embarking on a mangerial role
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Table of Contents

Preface
Learning structure
Sect. 1 Managing in Context 1
1 Achieving results 3
2 Managing resources 10
3 Focusing on customers 19
4 Understanding the culture 30
5 Understanding the environment 41
Sect. 2 Managing People 55
6 Motivating people 57
7 Leading and delegating 68
8 Managing teams 84
9 Improving performance 100
10 Managing change 114
Sect. 2 Managing Activities 125
11 Changing inputs into outputs 127
12 Meeting customer needs 136
13 Planning, organizing and controlling work 147
14 Managing the workplace 167
15 Making improvements 180
Sect. 4 Managing Information 193
16 Solving problems and making decisions 195
17 Recording, storing and retrieving information 212
18 Principles of effective communication 231
19 Communicating effectively - in writing 241
20 Communicating effectively - face-to-face 253
Sect. 5 Managing Resources 271
21 Financial information and management control 273
22 Understanding financial accounts 288
23 Preparing and using budgets 305
24 Managing an controlling costs and resources 317
Answers to review questions 331
Glossary 342
Index 345
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