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From The CriticsReviewer: Eric P Matthews, PhD, MSed, MA (A. T. Still University)
Description: This is a timely reworking of the already comprehensive introductory 2007 book on healthcare management. This edition includes much-needed updates on marketing, information technology, and cultural competency/proficiency.
Purpose: The purpose was to build upon the strengths of the first edition by including material requested by students and instructors. The book meets this goal by incorporating timely information on the role of healthcare management professionals, information technology, marketing, health disparities, cultural proficiency/competency, and fraud and abuse, as well as an updated case study section.
Audience: The book is geared primarily for undergraduate healthcare management students and spans the breadth of allied health occupations from technical care providers (allied health fields) to professional care providers (nurses, for instance). However, it is equally appropriate for graduate students in healthcare management.
Features: This is a well-written and comprehensive overview of healthcare management. It is accessible to all of the intended audiences, and readers will find it applicable to their field (from undergraduate students through graduate students and professional practitioners). The book adequately covers the difficult areas of medical ethics and law, giving an overview that is comprehensive without being overwhelming. The book discusses strategic planning, a subject with an increasing need for attention, in a succinct manner. A comprehensive glossary, given the propensity of highly specialized legal and management terms, might have been helpful.
Assessment: This is an excellent, comprehensive introduction to the field of healthcare management. The book is intended primarily for students in undergraduate programs, and is written at an appropriate level for that group, yet it contains enough information to be useful even to seasoned practitioners of healthcare management. This is a worthwhile addition to the shelves of any current or prospective healthcare manager.