Introduction to Hospitality Management / Edition 4
  • Introduction to Hospitality Management / Edition 4
  • Introduction to Hospitality Management / Edition 4

Introduction to Hospitality Management / Edition 4

by John R. Walker, Josielyn T. Walker
     
 

ISBN-10: 0132959941

ISBN-13: 9780132959940

Pub. Date: 06/07/2012

Publisher: Prentice Hall

Prepare students to succeed in hospitality management.

Capturing the breadth of the world’s largest and fastest growing business, Introduction to Hospitality Management, 5/e, gives an in-depth overview of both hospitality and management. The text is organized into five sections, with six chapters devoted to management: hospitality

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Overview

Prepare students to succeed in hospitality management.

Capturing the breadth of the world’s largest and fastest growing business, Introduction to Hospitality Management, 5/e, gives an in-depth overview of both hospitality and management. The text is organized into five sections, with six chapters devoted to management: hospitality and lodging; beverages, restaurants, and managed services; tourism, recreation, attractions, clubs, and gaming; and assemblies, events, attractions, leadership, and management; managerial areas of the hospitality industry. Each section includes real-world profiles, first-hand accounts, and engaging case studies to help readers connect with the material and foster an appreciation of the industry’s unique enthusiasm and passion. New photos, page layouts, and hands-on examples that help students understand the how-to aspects of today’s hospitality industry. Updated to reflect today’s trends and realities, the Fifth Edition contains new coverage of spas, updated and new corporate profiles, salary information, hospitality-related technologies, and more!

Also available with MyHospitalityLab®
This package is also available with MyHospitalityLab–an online homework, tutorial, and assessment program designed to work with this text to engage students and improve results. Within its structured environment, students practice what they learn, test their understanding, and pursue a personalized study plan that helps them better absorb course material and understand difficult concepts. To help students explore the hospitality industry, MyHospitalityLab includes industry-specific simulations from Hospitality & Tourism Interactive (HTi), and real case studies written by industry leaders.


Note:
You are purchasing a standalone product; MyHospitalityLab does not come packaged with this content. Students, if interested in purchasing this title with MyHospitalityLab, ask your instructor for the correct package ISBN and Course ID. Instructors, contact your Pearson representative for more information.

If you would like to purchase both the physical text and MyHospitalityLab, search for:

0134514238 / 9780134514239
Introduction to Hospitality Management and Plus MyHospitalityLab with Pearson eText -- Access Card Package
Package consists of:

  • 0134151909 / 9780134151908
    Introduction to Hospitality Management
  • 0134487281 / 9780134487281
    MyHospitalityLab with Pearson eText -- Access Card -- for Intro to Hospitality & Intro to Hospitality Management

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Product Details

ISBN-13:
9780132959940
Publisher:
Prentice Hall
Publication date:
06/07/2012
Edition description:
Older Edition
Pages:
720
Sales rank:
225,581
Product dimensions:
8.10(w) x 10.00(h) x 1.00(d)

Table of Contents

Ch. 1Welcome to the hospitality industry3
Ch. 2Careers in hospitality31
Ch. 3Tourism81
Ch. 4The hotel business121
Ch. 5Rooms division operations159
Ch. 6Food and beverage operations207
Ch. 7The restaurant business241
Ch. 8Restaurant operations269
Ch. 9Managed services307
Ch. 10Beverages337
Ch. 11Recreation, theme parks, and clubs381
Ch. 12Gaming entertainment415
Ch. 13Meetings, incentive travel, conventions, exhibitions (MICE), and event management443
Ch. 14Leadership and management479
Ch. 15Planning501
Ch. 16Organizing527
Ch. 17Communication and decision making553
Ch. 18Human resources and motivation583
Ch. 19Control623

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