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Introduction to Hospitality Management / Edition 3
     

Introduction to Hospitality Management / Edition 3

by John R. Walker
 

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ISBN-10: 0135061385

ISBN-13: 9780135061381

Pub. Date: 01/23/2009

Publisher: Prentice Hall

Capturing the flavor and breadth of the industry, Introduction to Hospitality Management, 3/e, explores all aspects of the field including: travel and tourism; lodging; foodservice; meetings, conventions and expositions; and leisure and recreation. Devoting six chapters to management, the book focuses on hospitality and management and uses first-person

Overview

Capturing the flavor and breadth of the industry, Introduction to Hospitality Management, 3/e, explores all aspects of the field including: travel and tourism; lodging; foodservice; meetings, conventions and expositions; and leisure and recreation. Devoting six chapters to management, the book focuses on hospitality and management and uses first-person accounts, corporate profiles and industry morsels to foster a student’s appreciation for the field. This new edition includes access to an enhanced Companion Web Site and features more on event management, sustainable hospitality, and globalization.

Product Details

ISBN-13:
9780135061381
Publisher:
Prentice Hall
Publication date:
01/23/2009
Series:
Alternative eText Formats Series
Edition description:
Older Edition
Pages:
704
Product dimensions:
8.20(w) x 10.00(h) x 1.40(d)

Table of Contents

Table of Contents

PART I: THE HOSPITALITY INDUSTRY AND TOURISM

1. Welcome to the Hospitality Industry

2. Tourism

PART II: LODGING

3. The Hotel Business

4. Rooms Division Operations

5. Food and Beverage Operations

PART III: RESTAURANTS, MANAGER SERVICES AND BEVERAGES

6. Restaurant Business

7. Restaurant Operations

8. Managed Services

9. Beverages

PART IV: RECREATION, THEME PARKS, CLUBS AND GAMING ENTERTAINMENT

10. Recreation, Theme Parks and Clubs

11. Gaming Entertainment

PART V: ASSEMBLIES AND EVENT MANAGEMENT

12. Meetings, Conventions, Expositions

13. Special Events

PART VI: MANAGERIAL AREAS OF THE HOSPITALITY INDUSTRY

14. Leadership and Management

15. Planning

16. Organizing

17. Communicating and Decision-Making

18. Human Resources and Motivation

19. Control

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