Introduction to Hospitality Management / Edition 1

Introduction to Hospitality Management / Edition 1

by John Walker
     
 

ISBN-10: 0131112937

ISBN-13: 9780131112933

Pub. Date: 03/17/2003

Publisher: Prentice Hall

This important new textbook combines a comprehensive introduction to the Hospitality field with an emphasis on managerial topics, including:

  • Leadership and Management
  • Planning
  • Organizing
  • Communicating and Decision Making
  • Controlling

Overview

This important new textbook combines a comprehensive introduction to the Hospitality field with an emphasis on managerial topics, including:

  • Leadership and Management
  • Planning
  • Organizing
  • Communicating and Decision Making
  • Controlling
  • Hospitality Information Systems

Throughout this book, students will benefit from many useful and timely features, including Security focus boxes written by experts in this critical topic area; Corporate Profiles of leading companies; Personal Profiles of individual leaders; A Day in the Life of boxes that tell the stories of real workers in Hospitality; numerous brief Case Studies; Career Information boxes; as well as Check Your Knowledge boxes, Discussion Questions, Key Words and Concepts, Review Questions, Internet Exercises, and Apply Your Knowledge questions.

Adopters will also have access to the best support package on the market today, including an Instructor's Manual, Computerized Test Bank of Questions, Companion Web Site with PowerPoints, Student Study Guide, and a video tape.

Product Details

ISBN-13:
9780131112933
Publisher:
Prentice Hall
Publication date:
03/17/2003
Edition description:
Older Edition
Pages:
800
Product dimensions:
8.20(w) x 10.00(h) x 1.40(d)

Table of Contents

1. Introduction.
2. Tourism.
3. The Hotel Business: Development and Classification.
4. Hotel and Rooms Division Operation.
5. Hotel Operations: Food and Beverage Division.
6. The Culinary Arts and Restaurant Business: Development and Classification.
7. Restaurant Operations.
8. Managed Services.
9. Beverages.
10. Recreation and Leisure.
11. The Gaming Entertainment Industry.
12. Meetings, Conventions, and Expositions.
13. Marketing, Human Resources, and Culture.
14. Leadership and Management.
15. Planning.
16. Organizing.
17. Communication and Decision-Making.
18. Motivation.
19. Control.
20. Hospitality Industry Technology (HIT).

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